Written on: 07/08/2011
I recently purchased an item on Ebay through Paypal. After researching the item and realizing it was not as advertised, I decided to cancel my order. I logged into Paypal and saw order still pending so I cancelled. My Paypal account immediately showed my order as cancelled. A couple days later I noticed the money was still not refunded to my bank. I logged on Paypal again and my order still showed as cancelled. I checked my bank again today (6 days later), still no money. Low and behold, I log into Ebay and find that Paypal still approved my payment and transferred my money to the seller anyway. How can an order that was cancelled through Ebay AND Paypal still be paid 6 days after the fact. Paypal does not reply to Emails and can't get anyone on phone with American language or intelligence. Had to put in dispute with my bank. Now waiting to get money back. Keeping item because I did not order it and it wasn't even item I bid on anyway.
I would not recommend anyone use Paypal. You are better off paying directly to Ebay or wherever else you shop. Avoid the hassle. They may be great if you don't have issues but the moment you do have an issue all hell will break loose.