written by on 04/08/2011
I've been a customer for several years and have only once had occasion to ask for support. I guess that means the site works pretty well. As far as I was concerned, it did what it said on the tin, and I have been consistently confident about using their service.
When I did ask for support, it was instant, courteous and well-meaning. Being a luddite, I didn't understand the jargon, but in the course of just a few simple messages to ad fro, I was given a clear understanding of the technical situation that had arisen, so I was able to fix it easily.
Great service, problem-free.