written by luvu2 on 29/07/2011
Booked a condo on Navarre beach FLA. in July , There were supposed to be free beach chair set-up included with our rental. When we arrived { our rental was handled by Resort Quest} we were told that the hadnt don the free chair deal in about 2 years. and that Book It.com should know this, long story short, we paid the guy on the beach for chairs and that was that. We were basically lied to by Book it. When I asked about a refund for the $105.00 the said they could check into it if I had a receipt. No receipt, we paid cash . Never again will I use Book-It .com nor will any of my friends and family. The condo however was very pretty and Resort Quest, which managed the property were really nice to us. Call Resort Quest directly next time.