Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1378381

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Oh how I wished I'd read the reviews! Yet another...”

Written on: 25/07/2011

When the catalogue arrived I decided to make an order (£253.00) as I had ordered one item from them last year. But, as above, Oh how I wished I'd read the reviews. Eight days later I rang (this morning) to ask where it was to be told by a very offhand youth that I hadn't placed an order. Nothing ... niet ... nicht ... etc., etc., Luckily the money hadn't been taken. But as I pointed out to said youth, why would I phone if I had imagined the whole thing. No apologies, no suggestions, and apparently no express delivery. Foolish person that I am I phoned later to be promised that I could have an alternate delivery address and that she would phone me at 5.45 pm to retake my order. Come 6.00pm nothing, again. I phoned again to be told there is no possibility of an alternate delivery address. Obviously Bon Prix must be the only catalogue not to offer this option. Now I am writing to the CEO of the Group which is Freemans/Grattons - hardly a good advert for them, is it.