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“Unsatisfactory product and unacceptable customer service.”

Written on: 20/07/2011 by m00nshin3

Majon International offer marketing services. One of the service is an email send to a "double opt-in, target" audience. Out of 1 million emails we netted a total of 2 visitors. Some of you will read this and think the delivery rate was due to content. It was not. We sent this to our own customers and through 2 other services. All 3 yielded extremely positive results.

After responding to my question about the delivery with "We don't offer refunds! We will look into it."They stopped answering open service tickets and basically abandoned me.

I accept responsibility for not doing my research on them. Hopefully this will at least get some potential users to do more research before using their service.