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“very worrying”

written by on 17/07/2011

I wish I had read these reviews earlier. Our wedding is a month away, but the signs are that we will suffer the same stress-inducing 'service' from Debenhams as previous reviews.

Before, during and after ordering six formal hire suits, we checked that our far-flung relatives/friends could get measured and fitted at their local stores, and then finally collect their suits at the Edinburgh store (to save having to carry them in cars / trains / buses across the country). "Yes, yes, not a problem" we were told....until they actually tried to do it, and then we were told that this is not a service that they can offer. So suits will have to be carted across country, or alternatively collected in Edinburgh without a prior fitting (with no chance to correct things if they dont fit).

If things improve by the time of the wedding, I will post an update... don't hold your breath!

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