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★★☆☆☆

“Not impressed”

Written on: 24/06/2011

Booked a 4 day break through The Sun Holiday scheme with my 2 young children and had paid extra for a 'luxury plus' caravan. On arrival we were dealt with quickly and efficiently by friendly staff but that unfortunately where the good bits ended. Our caravan was set in a large block (pine ridge) and very close together it looked quite small and very dirty on the outside the windows were absolutely filthy. Inside the cleanliness was too bad but the furniture etc were very dated and had seen better days. Beds were very uncomfortable and it was cold too as no heating, very noisy at night people arguing, kids screaming and people drunk and gobbing off the place was pretty much full of mingers. I really cannot believe this was supposed to be superior van.
We managed to check out some of the complex which is huge! shop and restaurants rip off prices as you would expect on a site like this, kids entertainment cheesy but they liked it. Staff in bar area looked fed up and bored. Beach is a fair walk too about half an hour and not the easiest when you got pushchairs. Did nt get chance to go in pools so cant comment, there is a small park for younger children but really big enough.
Every time I see the Haven advert on telly or in a magazine it makes me laugh as it is very misleading! Nothing like what it is in real life lol I would go back to this area again but not to a haven site.