Written on: 19/06/2011 by frostie13
We visited this BF on our way back form a holiday in Cornwall, so needed a good place to stay and eat. the closeness to premier Inn sold it to us. when we arrived we were greeted by a friendly face, asked if we'd visited before and had everything explained to us about the food and the special offers available. Either there is a really good customer service training course Brewers Fayre run or the manager of this site has excelled in training their staff. The offer of the night was an "Eat as much as you can" fish and chip night, fish, chips, bpies, sausage, peas, curry, gravy, and a drink for £7.99, all fresh and, even though probably bulk purchase, still very nice. My wife ate of the menu (not literally) and enjoyed her choice, and my four year old was treat like a princess, with a colouring book offered whilst her ham pizza arrived. What made the night, was the service offered to another table where unfortunately after an accidental spillage the service offered (and aplogies) was second to non.
Breafast followed and again, the service was exemplary, explanantions given of what was on offer and what to do to order our "eat as much as you can" brekkie. Smiling, friendly staff make the world of a difference to ane ating experience.