written by on 15/06/2011
This review is based on fact not fiction...customers myself included have to take responsability for the insurance we take out..insurance companies dont force us to take insurance with them!!thats our choice!! we choose who to pay and who with,no one else!!we know were supposed to read terms and conditions but we dont!! when complaining to an insurance company are staff rude and unhelpful? or are they fed up with us shouting at them or blaming them for something which cant be changed and is clearly our fault for not checking t&c's..i canx my policy 38 canx charge 60% payment kept by insurer..wasnt happy but who was at fault? me you and everyone else not the insurance company, we chose the product no one else!! INSURANCE IS INSURANCE NOTHING MORE NOTHING LESS.DONT TAKE IT PERSONALLY..ITS NOT LIFE THREATENING AND LEARN FROM YOUR INSURANCE MISTAKE!!