Written on: 01/09/2005 by unhappycustomer1234
Courteous staff, and good food.
Never on time, always changes schedule and constantly overbooks.
Went on Air Zimbabwe flight on the 18th of August to Harare. My itinerary had been for 1900 hrs take off from LGW. I was sent an email 2 days before my flight to be told that take off will now be at 2300 hrs. On arrival for check in O was informed it would be at 0030, given a £5 voucher to keep me quiet which did not go that far anyway. Sat in departure lounge only to be told we will not be taking of till 0355. Made to board plane early and made to sit in there with no entertainment. When we finally took of we were served dinner at 6 am which was nice though. Got to Harare at 1515 putting my connection flight to SA of and all my plans. Never again fly this airline.