written by Phil Price on 22/09/2005
Good Points
None.
Bad Points
Absolutely NO customer support, or even responses to their ticket system.
General Comments
I found out by accident that my website had been detagged. A client couldn't get access and made enquiries. I have been trying since June to make contact with Hostlogical, but they simply do not respond to my emails or tickets. I have now been trying to transfer my domain to another ISP, but once again Hostlogical will not answer my pleas for help in doing this. To rub salt into the wound, I have just received my access bill showing that Hostlogical have charged me £24.99 - for what???