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“Brought a pair of shoes on 28th March, that was too...”

written by on 01/05/2011

Brought a pair of shoes on 28th March, that was too small, emailed Cycle Cube, and got an answer back very quickly how to send them back etc. So I sent them back via Royal Mail. Week later (as i didn't hear anything from them) looked the the Royal Mail tracker and it said the parcel was tried to be delivered and they out. and was waiting to be collected. So I emailed Cycle Cube, telling them that the parcel hasn't been collected, Check the tracker the next day and the parcel had been picked up, but no email from Cycle Cube to confirm this. I have tried to email/phone them, but I get no response from them. I am still waiting for the shoes over a month ago! I checked the item was in stock via the website so that shouldn't be a problem. I wouldn't mind if they just emailed me back...but I haven't heard a word from them.

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