Written on: 23/11/2010
The sales pitch is fantastic and the machine is great, but after sales and annual sevicing is very very poor. The service centres are absolutely useless from those on the phone and the reps calling give empty promises. I sent my machine in working order for the yearly service and it was returned in a non working condition! Safer not to service or maybe buying a cheap machine from the oocal store and then when it does not work you just dispose of it and buy a new one. I could probably do this for my life time and still not have spent what the Kirby cost!