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“I ordered a Beko fridge freezer 6 weeks ago. ”

written by andalucia123 on 24/07/2010

I ordered a Beko fridge freezer 6 weeks ago.



The delivery was 3 hours late and the delivery guy was short with me because I was 5 mins away from the house.



The fridge arrived with a broken shelf. The delivery guy knew it was broken and did not want me to open the box or the fridge so that I would see it.



We then asked Dixons to replace the shelf or fridge and they passed us onto their supplier Beko.



Since then Beko have promised us a shelf but have not received anything. Its a disgrace. I will never use them again. Dixon's have cut out all customer service and have not held their suppliers to any kind of high service.

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