Written on: 16/12/2010
Absolutely appalled by the customer service of this company. I ordered from them last year with no problems; completely different story this year. Ordered goods which were in stock on 9th December, a week later order still saying 'Ready for Despatch', money taken from account but no sign of goods.... and no sign of ANY customer service. No one answers the phone, however after 26 times of calling I got an answer - the guy was unhelpful and told me my order might be dispatched by end of week; no one responses to my two emails I have sent. Their testimonials are pure rubbish and clearly bias and probably made up! I would never order from this company ever again!