Written on: 10/03/2011
First have had 2 massive tariff increases in the last 8 months, the latest increasing my electricity tariff on isave v1 from 8p per kwh to 12, or an increase of 50%.
Even theie current preferred tariff (isave v7) is an increase of 25%,m and in addition, the dual fuel discount is reduced by £40 if you change to this tariff..
When I rang them to query it, the staff did not seem to grasp the size of the increase, and clearly had not been well briefed, or may be, First themselves have not realised the impact of their increase.
I would not expect them to be still in business in a few months, as people will leave in droves when they realise how they have been fleeced.