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“I placed an order with The Phonecard Site and...”

written by rcloud on 25/08/2006

Good Points
The comparison calculator functions well, however I was never able to actually check if the call costs were accurate. Placing an order is pretty straight forward.

Bad Points
Customer Service!!!

General Comments
I placed an order with The Phonecard Site and immediately received a confirmation email stating that "PIN number and Access numbers will be emailed to you within the next few minutes". However, almost 2 hours later I still had not received an email with this information. In addition, my order was still categorized as pending in the companies order status system. My credit card transaction was fine so I phoned the company only to find there was an answering machine. Emailing them was also pointless, as I did not even receive an auto reply. I will now look for another company to order calling cards from and will never deal with these people again. Beware!!!!

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