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★★★☆☆

“Beware of this cooker ”

written by cwinwood on 31/03/2010

Beware of this cooker

I went against my instincts and purchased a Hotpoint EW74K cooker.

Had this cooker for approx 6 months and the inner glass to the top oven/grill shattered shortly after use. I had used it 15 minutes previous for grilling and turned it off and shut the door.

All of a sudden the glass just shattered everywhere with nobody antwhere near it. Spoke to hotpoint as it was still under warranty and they were most unhelpfull and did not want to know, they just wanted to send an engineer out at my cost of over £100 plus parts or take out some insurance at £60. This peice of glass is removable and just slides into place for cleaning purposes so therefore would not need an engineers visit, just one sent through the post.

It's only six months old and had little use. They say that glass is not covered under warranty.

If the glass breaks that easily it clearly has to be a design fault but Hotpoint wont admit it, so i may have to purchase a peice of glass evey six months, GREAT!

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