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“Do not use this Ostend-Ramsgate service unless you...”

written by on 27/09/2010

Do not use this Ostend-Ramsgate service unless you are a commercial driver and intend to sleep during the crossing.



No shopping or duty free. No credit card. This was not apparent when we booked. Very limited restaurant with poor food only open for first hour and a half. Poor and expensive coffee and snack bar.



Very slow crossing - ours took five hours. In calm seas. No explanation given for the extra hour taken. Very poor communication in general. No sense of being welcome.



The ferry is tatty, much of it not used / run down and shabby. There is nothing to do at the Ostend office / waiting room. A truly disappointing experience.

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