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★☆☆☆☆

“Please DO NOT shop here.I bought a Benefit Boi-ing...”

Written on: 27/10/2010

Please DO NOT shop here.I bought a Benefit Boi-ing concealer which looked differently packaged from others that I have purchased.

I contacted them about this and discount-cosmetics.net said to return it to France recorded delivery which cost me £5.56 and they will send it to Benefit to be tested. They did not do this. I contacted Benefit myself and they confirmed that they had not received the item for testing and did not have an association with Discount Cosmetics. This was 6 weeks ago, they are ignoring my emails now, I have had no refund of the item or return postage which they promised and no product!!!

I have had to contact the European Consumer Advice about this and is definately the worst buying experience I have ever had online.

I am £18 out of pocket and still furious about the service they give (or do not give, should I say)