Written on: 16/11/2010
I ordered some kids jackets and kitchenware as gifts. I thought I was being super organised as I had over a month to go before I needed to give these items to my friends. However, my goods still haven't been dispatched even though half of the items have arrived and are just sitting in the warehouse. I have asked for these items to be sent immediately but still nothing has been done. I don't think I will receive the items before I am due to see my friends to give the gifts so now I will have to get a refund and go out to try to find some last minute gifts. I am disgusted by the level of service I have received. One of the people I spoke to in the customer services department was not very helpful at all and became quite snappy with me. I will not be using this site again!!!