Written on: 23/03/2011
I have also just dealt with this company, unfortunatly I didn't read any reviews first, silly me. They told me my phone was 'reported lost or stolen' and therefore would not pay me or or send the phone back to me. I had been using the phone up until a few days ago and have still the contract of the handset so couldn't possibly be stolen or lost! I emailed them to say this but they just said they don't know the reasons why and left a link re stolen phones. Wish I'd gone elsewhere.