written by on 13/04/2011
Re Nikon camera with twin lenses bundle. -- Frightening! Got replies to email and phone when ordering and paying. After that,silence on phone. Never picked up or answered. Got through to on-line manager on email. 2 answers to about 5 emails. Despite repeated requests he could not tell me who the delivery agent was. I didn't find this out until City Link contacted me.Order made on Thursday 31/03/2011. Delivery was due by Thursday 07/04. Arrived 11/04. It wasn't the delay that worried me( you could have said 2 weeks delivery time and that would have been o.k.),but the fact that no-one would answer me.Didn't do my blood pressure any good!
I got as far as asking the credit card co. for a form to claim my money back. Look at the reviews on this site and others. Aren't you all worried about your jobs? There is no after payment customer service. Bernard Hughes.