written by on 12/04/2011
Two and a half weeks ago I ordered a lens from Digital-cameras.com (or Camerabox) and received an email to confirm it had been dispatched.
After 2 weeks of silence and no camera, I tried to get hold of camerabox.com by ringing them up, had to wait nearly 10 minutes. Eventually I got through to them this week for them to tell me that, to their surprise, the camera had been lost in transit and they weren't sure when they'd next get it back in stock. To top it all off, the person I spoke to on the phone offered no apologies and seemed not to care that the camera had been ordered so long ago and they made no effort in letting me know that my purchase had been delayed. After 2 more phone calls (10 minutes waiting time), Camera arrived after 4 weeks Avoid.