Written on: 14/11/2010
We would give no stars for durability and value for money if the system would let us!
We purchased our Electrolux dishwasher about a year and a half ago. Just a couple of months past the 1 year warranty, we started having problems. It has now failed for the third time! On the first problem we encountered, parts were covered by Elextrolux. While we felt like a dishwasher that cost well over $1,000 should last more than a year, we were grateful assistance was provided. The repair worked for a bout a month and we encountered the second failure. Electrolux took care of all parts and labor and added another kit we were told was an update to our unit from when it was manufactured. We finally felt like maybe our troubles would be over however, we have now had failure number three! The error code is the same as the second time. We now believe that a) Electrolux products are terrible all together or b) the unit we purchased is a lemon. So we ask ourselves...What do we do at this point? We will absolutely not sink another personal dime into this dishwasher as it is proving to be a money pit. Short of Electrolux replacing it with another unit and having a very positive experience with that one, I would not recommend their products to the devil himself! Based on our experience on this model, I certainly would steer clear of the Electrolux products! I must note we are extremely disappointed because the unit really is nice other than the fact that it does not work!!! The layout and controls are very appealing and it is a very attractive unit. It is very quiet...even when it works!!! Unfortunately, it's ever more quiet when it does not work!