Written on: 23/05/2011
Having experienced several instances where the level of service and customer care were lacking from other on-line compaies, it was a pleasant suprise to finally find one that finally understands what service means.
To demonstrate, my requested delivery address was to my place of work, this must have appeared strange to the delivery team so rather than blindly post the item, and risk non-delivery, they kindly requested confirmation so that delivery would be prompt and correct.
It's this level of communication and care that marked my experience out as special and noteworthy.
Many thanks to all involved, especially Sundae for her clear and polite communication; I would wholeheartedly recommend this company to all.