I am on my FOURTH faulty EPSON SX400, what a load of rubbish! ( four faulty printers... four different faults) EPSON are no use and it costs 10p a minute for their 'support' average time on hold for 20 mins I bought it from COMET, they wont intervene and say' contact EPSON' I wont be using COMET again either. To add insult to injury , every new ' faulty' one they deliver has to have new ink... at £25.00 a go .... RIPOFF!!!!