Written on: 22/01/2010
I orderd two coats in two sizes on line which was easy, they arrived nicely packaged in the coast bags wrapped in tissue paper.
To return you had a choice of going to the store or by freepost - i opted to return to the store without any problems, the only thing I would say is that you do not receive a reciept from the store and I was a bit concerned as I was returning one item worth £150 my worries were unfounded as within a few days I recievd an email to say the card had been refunded. I did take the sales assistance name and wrote the date as a back up, so maybe a refund slip from the store would have been helpful.
I deffinatly would order again