Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1155487

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


☆☆☆☆☆
WRITE A REVIEW

“On valentine's day we ordered a dozen red roses from...”

written by EM12 on 23/02/2009

Good Points
Flowers looked nice!

General Comments
On valentine's day we ordered a dozen red roses from The Floral Centre and only eleven arrived! My husband left clear instructions that if we were out to leave these in the back shed, and another telephone number was given in-case of an emergency. We thought these rather simple instructions would have been adhered to, however, this didn't seem to be the case, they contacted a neighbour and left them with him instead, I feel this ruined my Valentine ' s Day surprise. When we contacted the shop to complain, we didn't receive an apology and feel there was no recognition of who was to blame. We had to insist on the money for the one missing rose to be refunded back to us, which it felt to me like they reluctantly did refund the £3.91 (from our £50.00 bouquet of flowers.) I certainly would not recommend this florist - I feel the after care we received was poor!!

Was this review helpful? 0 0