Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1154881

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“I usually buy from the All Saints shops and haven't...”

Written on: 10/07/2010 by hollyharrison (5 reviews written)

I usually buy from the All Saints shops and haven't had any difficulty with this. However, my mother wanted a cardigan which wasn't in stock in the stores so I bought it online. Firstly when the cardigan didn't arrive on time I called customer service. They told me that it had been delivered correctly and that they couldn't help me any more. I had to make a lot of phone calls in order to find out that they had delivered it to an incorrect address. When I informed All Saints of this they then promised to deliver another cardigan. This arrived and I gave it to my mother who found that it was damaged. Of course, I then had to organise the return of the cardigan, which was more hassle, as you can't return mail order goods to the shops on the high street. I then requested a refund and now, two months after the order was initially placed, this still has only partially been actioned and I am still emailing All Saints about it. I would recommend the shops but not the mail order service.