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“DON'T BOTHER WITH NEXT DAY DEVELIVERY, they use the...”

written by on 13/04/2011

DON'T BOTHER WITH NEXT DAY DEVELIVERY, they use the Home Delivery Network(who are a joke).



Placed my order on Friday and the clothes were due to be delivered Monday, my wife stayed in until 6:30pm waiting.



When we returned home I checked the Home Delivery Netowrks site to see when they would deliver, to find that they had left it in a secure location at the front of my property. At the front of my property is a public footpath, so unless the driver is a complete fool it wasn't left there.



After days of chasing Clothing at Tesco, I was told that this would be treated as a lost delivery and that they would reorder it and refund me for the delivery cost. I sorry sir but this item is out of stock oh and so is this and this one also. So half the order is no out of stock.



Ok don't worry about it I said just refund me, I can refund the amount you paid with your card, but the club card vouchers you used will be put on your account as a credit. Which by the way you can only use with Clothing at Tesco, none of the other Tesco sites.



So now I'm being held to buying from Clothing at Tesco even though there is nothing I want or need. This is so unacceptable it's untrue.



Anyway my advice is get the 2 -5 day delivery, that way they don't use the Home Delivery Network.