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★☆☆☆☆

“The cottage we had booked looked lovely from the...”

written by on 15/09/2010

The cottage we had booked looked lovely from the outside, but once inside it was dirty and in areas very tired and worn out (chipped kitchen worktop, ripped wallpaper, no shower, dead insects in the corners of rooms and windowsills, etc, etc). We requested a larger place, and the only one available was dirty (we were told we could have it if we wanted it, but would have to clean it ourselves - what a start to our holiday!). We eventually spoke to one of the owners and after a rather rocky start got the larger holiday home at no extra cost. However, first impressions were unfortunately long lasting.



The bed was really uncomfortable with no mattress protector and the linen, although clean, had seen better days (stained and well worn). The arms of the sofa's were dirty, as were the windows and glass in the doors - it was all in need of a deep clean. It made me wonder whether the owners have ever stayed in their cottages and log cabins. I suggest they do - it could be an eye opener for them!!!



We ate in the restuarnt on our first night - the steak was fantastic. The staff in the restaurant were very pleasant too. The lakes were beautiful (when you could use them)and despite a trip to the supermarket and the purchase of numerous kitchen cleaners, antibacterial wipes, rubber gloves and scourers, we couldn't stand the grotty accommodation any longer, so after just 3 days (an expensive 3 days!) we left.



I suggest you go there to simply fish during the day (if you like catching little fish), and find accommodation elsewhere. It would seem they just want your money. Customer service (excluding restaurant & bar) very poor.

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