Written on: 28/03/2010 by lindathomsony (1 review written)
I would not recommend this Pagazzi store to anyone, I purchased a lamp shade here at the Tullicoultry store near Stirling but was not certain as to which one to buy the manager told me to buy both and that i could bring the other back although there plolicy is to return it within 7 days she said because i only wanted one and was not sure of which one I wanted that she would refund the money within the period 28 days due to the fact i lived quite far from the store and could not get back within 7 days. on returning within the 28 days she totally denide this and would not refund my money. I was with my family that day who also heard what she said about returning one of them for a refund. It was the managers idea to take the two lamp shades. There customer care is very poor and misleading. So please be aware if you choose to shop there, as the customer does not come first.