Written on: 20/08/2010 by titusgroan (9 reviews written)
I though this shredder TITAN PRO 13 HP SHREDDER was a mature American machine but now I have unpacked and used it I'm wiser.
I find it clogs up easily amongst other things. Clogging up impacts on the drive belt which will give the impression the engine is on fire but whats really happening is the belt has stopped an is burning through friction. The belt also seems to have a low heat threshold, I suspect low quality. I have had to take the guard off the belt housing which is very dangerous while working around just to see what was happening. I suspect others will be tempted to run it this way. The design of the shredder looks like a first attempt judging by the awkwardness of releasing the clogged debris built up behind the grill on the ejector chute.
Im going to need a new belt shortly.
To further add to my woes the machine vibrates so much that the ignition key turns to the off switching the machine off. This happens every 2 to10 minutes! Taking the key out is no solution as it immobilizes the engine. The answer is to wire it down which is not a safe thing to do.
I suspect this is Chinese made and the the retailer knows better then to advertise this fact. If he has then I didn't see it and apologize.
Finally I would like to add I have had to repeatedly seek help from the retailer sometimes carrying on for days without the promised return call. Always apologetic and courteous but who ever said the customer response was good must be related to the retailer.
I have no confidence in this purchase.