written by on 02/07/2010
Bought the machine (Fast Bake Breadmaker) 9 months ago. had a number of 'failures' at making wholemeal bread but put it down to lack of pratice.
Last week the thing would not heat so two full loads of ingredients wasted. Morphy Richards don't want to know. Admit that sometimes components fail to work but refuse to compensate or replace, Have offered me a 10% discount off a new machine.
I told them that they were morally obliged to replace or repair but they simply brushed off such a suggestion.
Customer service at its worst!
As a pensioner, I cannot afford to subsidise large, money-grabbing companies. Shame on them.
DO NOT BUY THIS MACHINE