Written on: 27/01/2011
Got my LG COOKIE KP500 phone in April 2010 as a long awaited birthday gift. Was initally very pleased with the phone but then problems arose like: kept switching on/off when it wasn't supposed to, problems with the phone freezing when texting, etc. HOWEVER the biggest setback was 7 months after having the phone:went to switch my phone on in the morning to find that a crack had formed on the inner screen! The phone was kept on an empty shelf in its "sock" overnight and there was no damage to the outer screen!!! Went on the internet and realised that this is a very common event with this phone. LG said that we would have to pay for repairs which were more than the purchase price of the phone!!Phone now unusable!! Will never buy any LG products ever again.