Written on: 05/03/2010
I agree with the last reviewer, they really are terrible. Customer service is appaling, they never run enough trains/carriages at busy times, carriages are always left in a mess, the carriages just look really tired and worn out. And to top it off they are really expensive. If I could I would use Virgin trains at all times, but unfortunately for me Virgin only run the London to Holyhead route here in Wales, they should be doing all the routes in Wales, Arriva Trains are a bit of a joke. Not recommended!