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★★★★★
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“We have an Audi TT as well, and I must say Audi...”

written by jacksslk on 28/05/2007

Good Points
Fabulous looking car and fun to drive. Comfortable driving position. Folding roof is excellent compared to our previous 3 series cabriolet.

Bad Points
After 22k miles, the bodywork is poor and rust is visible on bonnet and boot handle, which is being replaced under warranty after much fighting. Mercedes Benz paint warranty only applies if car has been main dealer serviced. Recent alarm, immobiliser & central locking system under warranty due to failure which we were told is a common electrical fault £1700 to fix. Thankfully we had extended Mobilo Life Warranty!

General Comments
We have an Audi TT as well, and I must say Audi customer service and garages in general are much better than Mercedes dealerships. Merc seem reluctant to help in many instances where as we find Audi will break sweat to help you and what they say will be done is done. I am disappointed in the Mercedes experience, mainly down to our local Merc garages who are all owned by Reg Vardy so maybe that is why we would not buy another Merc. SLK is a lovely car however I feel that BMW and Audi are more interested in looking after you in the event of a problem. Merc are delighted to help if you hand them an open cheque book. Battles over warranties were not expected !

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