Phillip from Bark Busters first helped me with the training of a Large Munsterlander named Shane -- this is ongoing as Shane is a needy, difficult and large dog. Without Phillip I would have given up long ago. Phillip, using the Barkbuster techniques, has enabled me to surmount most of the challenges ranging from separation anxiety to toileting issues to pulling on the lead to barking and wining to jumping and much much more. I still have some trouble with Shane due to his disposition (and my own reaction to such a disposition) but Phillip has helped me with patience and understanding to comprehend what I have done wrong and help me to try and correct it, thereby altering Shane's behavior and responses. I then adopted a 5 month old yorkshire terrier mix named Rocks who had been passed around before I took him in.....so, there was Shane, the new puppy, I have twin boys under 2, a husband, a teenage step-daughter and a variety of people in and out of the house as well as a mix of people who deal with the dogs. BUT with Phil's support and guidance this is manageable and the dogs are improving every day. I am a big fan of the Barkbuster techniques and a huge fan of Phil's. I cannot speak highly enough of Phil and his teachings.