Report Abuse

“Bad... stayed there in July 09, last year and the...”

Written on: 10/07/2010

Bad... stayed there in July 09, last year and the service was bad. When we arrived at the B&B, a foreign young woman, who could hardly speak English, got to us to greet us but with a bad start since she could not find the booking even though Edward, which was not there, had assured us that our booking was reserved on three occasions on the telephone. We had to fill in a form to make a booking. When she put us in the room, we found out that everything was not clean and the beds were undone. She agreed to do the place up so we hopped off to the pub nearby. When we returned back, we found the place ready, so we settled inside to freshen up. When we entered the bathroom, we found out that the shower had no shower tray so a squeezer (which was not actually working) was given and you had to push out the water into a hole.Furthermore, there was no hot water so we had to shower with cold water! Also, the website was boasting about the WI-FI connection which was available in the rooms. Actually, this had to be accessed from the outside! Afterwards before we went to take a bite, we found out that the central heating was not working. The explanation for this was very complicated which was about a boiler next door! So after a meal we had to sleep in the cold, too! The next morning, we went to take our breakfast (which was at an additional charge) which consisted of a breakfast which was nothing out of this world! We also asked for our towels to be changed(room service). You will expect this to be free, but this was at an additional cost of £20! So this is not the 'quality-but-cheap' as stated on the website. Don't forget about the persisting problem about heating! It spoiled our holiday. Furthermore, I had to talk to Edward (which came on the last day of our 3 night stay) in the middle of the night about this cheap service. Well, the parking was great and the proximity of the airport was great too when considering that we left during the night. Come to this place if you want to wear a scarf and a jacket in bed, for a polar experience!