written by VincentT on 14/01/2011
The Mac2 pressure washer was guaranteed for 3 years. The lance leaked very badly. B&Q refused to replace it (said the lance was an "accessory"). So I sued them in the small claims court and got my purchase price refunded.
My advice - never buy any B&Q own brand electrical products. But if you have, and its still under guarantee, SUE.