Economy Car Hire Reviews - www.economycarhire.com

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“Superb !!!!”

Written on: 15/10/2014 by Keef12362 (1 review written)

Economy Car Hire, the first time i've used them, the booking process was absolutely painless. The hire company was Centauro and the vehicle was clean, quite new and in excellent condition. Wouldn't hesitate to use them again… Read Full Review

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“Fabulous service very time”

Written on: 15/10/2014 by Montgomery447 (1 review written)

We book a hire car through Economy every time we travel to Cyprus and always enjoy excellent service. We are dealt with courteously and efficiently at arrival to collect the car, which is always spotlessly clean; full of fuel; water in washers, etc. And the tyres always have plenty of tread. To us these are so important and make the difference between an excellent car hire experience and a potentially spoilt holiday. Thank you and SIXT for trouble-free driving in Cyprus… Read Full Review

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“Larnaca Airport car hire”

Written on: 14/10/2014 by Kennettjess (1 review written)

As always, great service, particularly book with Economy due to fair fuel policy , local tax is laud and free additional driver. All these things add up !! Economy are completely transparent with extras. Book every year three times, fully recommended!!!… Read Full Review

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“Excellent Service”

Written on: 13/10/2014 by alanbarbgates (1 review written)

I never give excellent marks when reviewing products, however I could not fault the service provided, from booking to return. Thank you… Read Full Review

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“Really good service”

Written on: 13/10/2014

The cheapest car hire I could find and was really pleased with the service provided. The car was provided Solmar and again pleased with the service they provided, I also got a upgrade as well. They seemed to think I was a return customer but it was economycarhire I had used and not Solmar. A bit peeved about how much I had to pay for a tank of fuel but all hire company's appear to do that these days and not a fault of economycarhire. Have used economy before and will use them again… Read Full Review

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“First class service”

Written on: 11/10/2014 by BenZigZag (2 reviews written)

Everything about this company is just fine with me. The website is well laid out and makes everything as clear as possible. Booking car hire these days is quite complicated with the differing fuel policies, insurance options, excess options, etc. and the site was as clear as possible. Any queries are handled quickly and courteously. They are also following up a post booking query with the rental company they used. The documentation was just right and we had a hassle -free experience thanks… Read Full Review

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“no fuss service”

Written on: 08/10/2014 by GeoffSanders (1 review written)

I have never booked overseas car rental before and, having heard of horror stories, was a little apprehensive. However my sister had used economy car hire previously and said that they were very good, and very easy to get to from the airport. The rental prices were keen for the smaller cars and I chose the smallest since I wasn't likely to be doing much mileage and I wasn't sure what premium I was likely to pay for the fuel. The only downside is that you pay for the full tank of fuel, with no… Read Full Review

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“Superb service”

Written on: 03/10/2014 by Norman06 (1 review written)

Booked car hire through economy cars at faro airport. Car supplied was four month old and in excellent condition. The supplier Cars4fun were good to deal with and there guy explained all the controls and local driving conditions. Can't fault this service. Will definitely use these again if in that area… Read Full Review

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“old car ”

Written on: 03/10/2014 by ybDiaz479 (1 review written)

we have used economy care hire in the past and have had very good experiences of their service The car we thought we had booked this time was a ford Ka ( or similar) the car we were allocated was a Fiat Panda with 10 external damaged points noted on the pick up slip over 64K on the clock and a dodgy clutch Far less roomy than the Ka we though we were getting and not too comfy for two large-ish? adults. Luckily we hadn't planned to do too much travelling otherwise we would have been forced… Read Full Review

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“Disastrous experience at Dalaman Airport”

Written on: 02/10/2014

Arrived at Dalaman Airport yesterday 1st October, no sign of representative so had to telephone the supplier Surprice, we were told that someone would be along in 10 mins. A young Turkish man arrived as advised and then informed us that 'there was no car available as it had been involved in a crash the day before and no other cars available'. He then offered to assist by telling us his friend could rent us a car but we would have to pay cash then & there!! To cut a very long story short after… Read Full Review

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Economy Car Hire's Comment

Written on: 02/10/2014

We are very sorry about not supplying you with a vehicle at Dalaman Airport. This matter was not handled correctly by our Reservations Team and we would like to offer our sincere apologies.

We have tried to contact you this morning (Thursday 2nd October) by telephone, but have not been able to. Please can you contact us as soon as possible. Please send us your rental agreement with Europcar upon your return home. We will then reimburse the difference between the cost of your original hire with Surprice and the cost of your hire with Europcar. This is to ensure that you are not out of pocket.

Once again, we would like to apologise for any distress that this has caused you.

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“Fuel policy”

Written on: 02/10/2014 by MacKenziexq215 (1 review written)

The main reason I choose Economy Car Hire is because of the fuel policy- only pay for the fuel you use… Read Full Review

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“Excellent service, very smooth and an upgrade!”

Written on: 30/09/2014 by Harris-Altrw176 (1 review written)

Met at airport and directed to minibus and taken straight to the rental place a few minutes drive away. Met and dealt with straight away. Given an alpharomeo when expecting a peugeot 107! Didn't have to buy a tank a petrol which I have encountered before - just had to return it with same amount in. Very impressed all round! … Read Full Review

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“I Book With Confidence”

Written on: 30/09/2014 by merlinonline (1 review written)

Firstly, In the past I've been ripped off with unfair fuel policies, like the time I spent a few days over Christmas in Spain and had to purchase a full tank with no refund when I handed the car back with 3/4 remaining. With Economy I know that I will always only pay for what I use. Secondy, for a small extra fee I can have, and always take, insurance cover for all the circumstances that even a full Crash Damage Waiver insurance doesn't cover, like damaged tyres and underbody (easily done in… Read Full Review

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“Car hire at Faro, Portugal”

Written on: 29/09/2014 by McDougallsa352 (1 review written)

As our flight to Faro was delayed by 30 minutes and it was already a late flight scheduled to land at 11.25pm I was concerned that after passport and baggage control etc by the time I got to the car hire collection point within the airport parking area the staff would not be there. Thankfully the staff of Travelrent were waiting and extremely obliging. The handover was quick a few scratches on the car which had already been noted and we were on our way. We left with a full tank and returned it… Read Full Review

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“Excellent value rental service”

Written on: 29/09/2014 by vzBarrett356 (1 review written)

Rented a car at Faro airport through Economy Car Hire and chose Luzcar. Pick up and drop off were very straight forward and they even fitted the free child seat for me. The car was scratched on the outside so I took photos but as full insurance was included I was not over-worried. The interior was very clean and we had no problems at all. Would recommend this company… Read Full Review

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“Fantastic, cheap, worry free care hire!”

Written on: 29/09/2014 by Halford48 (1 review written)

Excellent price and service from both the UK and Lagorent in Portugal. I extended the hire for another week without any problem. The car was ideal. After being warned of massive extra charges when hiring a car in Portugal I was very wary. Economy Car Hire is exactly what it says, cheap, honest and fair, I could not have asked for more, and will certainly use them every time from now on. The only down side was the 20€ out of hours feeI had to pay as I left the car at 04 .00 Thank you for a… Read Full Review

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“The one stop start place”

Written on: 28/09/2014 by Downey321 (1 review written)

This was the third year that I booked through ECH. Everything was as I expected with no hidden surprises at the holiday destination. The option of choosing insurance cover for excess was new and very useful, as \I believe when you take this insurance at the destination, then it may be more expensive. Also, I liked the feature of the hire car location (airport or off-site. If you arrive at a good time of day, then you can opt for the most suitable choice. I will book again and again through… Read Full Review

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“excellent car rental”

Written on: 27/09/2014

we rented this car through Economy at the air port in Malaga, it was just wonderful. landed in Malaga, met by a representative, just walked 2 minutes to the bus to take us to the car rental. No problem when picking up the car, just had to wait about 20 minutes in line, no pressure on taking any extra insurance (which I had done anyway), given the keys, and off we went. Also same with dropping off the car after two weeks, wonderful service, dropped off car and keys, and taken back to airport… Read Full Review

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“Nice car, great service”

Written on: 26/09/2014 by RonfromNotts (1 review written)

I booked a car through Economy Car Hire with Green Motion from Schipol Airport in Amsterdam. Important factors were the comprehensive insurance cover (I did not feel that I had to pay for further insurance when picking up the car) and the free second driver (so I could share the driving). Picking up yhe car involved getting a courtesy bus to the Ibis Hotel but this was easily done. We were able to get some lunch at the Ibis. The Green Motion staff were helpful and efficient. The car (a Toyota)… Read Full Review

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“rip off”

Written on: 26/09/2014 by bonnett (1 review written)

Booked through economy car because thought I was getting a deal with no hidden extras.Could have got it cheaper elsewhere.When picking up car I was told I would have to pay extra insurance.Because I would not pay they said I would have to pay a holding deposit of £500 pounds deposit. Seat belt was broken so they changed the car . Next car 2nd gear would not work so I gave up and had to drive all week without second gear… Read Full Review

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Economy Car Hire's Response to bonnett's Review

Written on: 29/09/2014

Thank you for your comments and apologies for any inconvenience that the above situation has caused you.

All of our prices include car hire with full collision damage waiver and theft waiver, with either no insurance excess or excess reimbursement insurance included. All of the car hire suppliers that we work with require a security deposit to be authorised upon collection of the vehicle. This covers damage to un-insured parts of the vehicle, fuel charges if applicable, and in the unlikely event that a claim is made when the insurance has been invalidated. This information can be found on the quote results pages, as well as step 1 and 2 of the booking process, as well as on your pre-paid car hire voucher.

We do also allow customers to purchase optional top-up insurance which covers damage to the tyres, glass parts and underside of the vehicle. This is a reimbursement policy, meaning you must pay the supplier for the damage, then submit a claim when you return home. Many car hire suppliers also offer similar insurances locally, however you are under no obligation to purchase this.

We can only apologise about the issues with the vehicle with which you were provided. Unfortunately, we cannot resolve issues such as these retrospectively. We would request that as soon as problems such as this occur on the rental, that you tell the car hire supplier and request a replacement vehicle. Should they fail to assist, then please call us and we will endeavour to resolve the situation for you at the time.

Once again, we would like to apologise and do hope that despite your disappointment on this occasion that you will book with us in the future.

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