Economy Car Hire Reviews - www.economycarhire.com

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“Excellent service and good prices”

Written on: 01/09/2014 by lghooker (1 review written)

Have used Economy several times now for car hire in Spain. Initially because they were cheap but their customer service is excellent too. I like being able to speak to a UK based person if I have a problem with a car whilst abroad - it's often easier to explain the detail instead of relying on my very poor spanish! They were very helpful when I managed to ruin a tyre and wheel on a pothole - made calls on my behalf and always finished a call with the offer to assist further if I needed them… Read Full Review

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“No hassle car hire”

Written on: 01/09/2014 by DeclanF (1 review written)

Car hired from Faro airport. The Car, as booked was available when I arrived. Pick up process was quick, staff were very helpful and friendly, no issues dropping it back. Very competitive price as well… Read Full Review

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“Fantastic service both at home and in Malaga”

Written on: 31/08/2014 by Clarabel07 (1 review written)

From start to finish Economy car hire have been first class. Very easy to book with and helpful staff who tried to get the car we wanted from a few different firms. Unfortunately they couldn't find a convertible for us but sorted out a nice little car at a fraction of the cost of a convertible. Arrived at Malaga airport and went to pick up the centauro shuttle bus (from minibus stop) to their depot. A few mins to the centauro office, and our little VW Polo was waiting for us, paid for the full… Read Full Review

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“First rate”

Written on: 31/08/2014 by Tori1957 (1 review written)

Used them ten times for Mallorca. Remember they are brokers not operators so the experience will depend on the actual hire company. We now pick Centauro even if a few euros more than their other choices as Centauro have been the best we've had at Palma airport. Had to phone once about my loyalty discount. Call answered promptly by an intelligent helpful person. Recommended… Read Full Review

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“just great all round experience”

Written on: 30/08/2014 by 434Lowe (1 review written)

easy feedback - lowest price (half of the majors), best service (brand new car dropped to my hotel and seamless dropoff). thoroughly recommend them… Read Full Review

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“Easy, good value, no surprises”

Written on: 28/08/2014 by Serenmonkey (3 reviews written)

Clear easy booking, no hidden costs, additional driver included, full insurance included. Pick up at airport terminal (Barcelona), choice of returning car full or empty. The only company I found who put a value on additional locally paid costs to take car from Spain into France (which covers extra cost for breakdown insurance). Hire was with Atesa (see separate review), who were really good as well, upgraded car and quick and easy pick up and drop off. Cheap too. What's not to… Read Full Review

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“Always a favourite”

Written on: 28/08/2014 by robertjmca (1 review written)

Have used this company many times & always had a good experience. Only once have I returned the car with damage (a case of vandalism)& was dealt with very well, it was explained that the deposit would be reimbursed by the insurance company & it was explained how. I was repaid by the insurance company within 2 weeks. The cars are always clean & in good order. I will be using this company again next year… Read Full Review

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“No reservation”

Written on: 28/08/2014 by 439Strickland (1 review written)

When I picked the car there was no reservation and no assistance was available. I need to pay again to the provider the rental rate and full insurance. I received a refund only 10 days late and no refund for full insurance. I spent more money and time becouse their fault. I'll never book again… Read Full Review

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Gemmarussell's Comment

Written on: 28/08/2014

We are very sorry to hear about this situation and apologise for the inconvenience that it has caused you. We apologise for the time it has taken for the refund to be processed and understand that your case is still being investigated by the Customer Relations Team.

Kind regards

The Economy Car Hire Team

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“Best car hire by far!!!”

Written on: 27/08/2014 by Halle1948 (1 review written)

I have hired cars in Portugal and Majorca quite a few times and this was easily the best. I have usually waited 1-2 hours to get the whole process complete and drive off. This time was inside 20 minutes. First 10 minutes waiting behind the guy in front of me then my turn....10 minutes complete! No hassle with extras, clear instructions, 4 month old car....whats not to like!… Read Full Review

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“place to go for car hire”

Written on: 27/08/2014 by Gibbonsij341 (1 review written)

I use Economy Car Hire simply because it is the cheapest, I get free additional driver, I can collect the car direct from the airport. The cars have been good, no hassle on return. Easy!… Read Full Review

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“Great car”

Written on: 26/08/2014 by Damarionq185 (1 review written)

Very slick company, pick up and driver excellent, really pleased with the car, great runner. One thing we were disappointed with was the additional cost of insurance that we were not expecting as we thought we had paid this but this was only fir minor issues such as scratched paintwork and not things like damaged wing mirrors and major collisions!! Although it wasn't a great amount, we weren't expecting it. The operator obviously had a script that was repeated to customers in front of us, none… Read Full Review

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“Everything fine”

Written on: 24/08/2014

Everything went smoothly - the booking process, collecting the car and returning the car. The price was good. The car was relatively new and enjoyable to drive. Excellent to have additional driver included at no extra cost. The representative explained everything clearly when we picked up the car. Have used them before as the broker and will definitely use them again. Have had no problems with either of the rental companies that they sold us the car rental with… Read Full Review

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“Excellent car hire”

Written on: 24/08/2014

This firm finds excellent car-hire providers, who are honest, efficient and reliable. When you book, you know exactly what are the terms of your car hire - ie. insurance, fuel etc - and you can be fully insured, knowing that you all eventualities are covered, and that you have no extras to pay for… Read Full Review

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“i recomend economy car but not SIXT IN MALTA ”

Written on: 22/08/2014 by sandra888 (1 review written)

economy car hire marvellous customer service its SIXT IN MALTA they have no customer service I car mirrors damaged move while driving other care had a flat tyre at back after loads of complaining, had car changed and no time to check like wanted to get rid of us, had flat tyre plus spare wheel flat as well at 8pm in evening called company sixt only foul language that he cant help now call tomorrow, had everything sorted my husband luckily not far from a garage to fix one only left other flat… Read Full Review

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Gemmarussell's Response to sandra888's Review

Written on: 26/08/2014

We are sorry to learn of the difficulties which you encountered during your rental. We do not expect our customers to be provided with poor levels of service by the suppliers who we operate with. Please be assured your comments have been forwarded to management at Sixt to prevent situations such as this from occurring again in the future.

We do recommend that customers check their vehicle before driving away (Lights, indicators, all tyres including the spare wheel, etc.) and if you are not completely satisfied with any part of the vehicle, this is the time to say so and, if necessary, ask the supplier for a different vehicle.

In future, we would advise that you contact us at the time you encountered difficulties. We would have been able to liaise with the supplier and request that you were provided with assistance at the time, as well as requesting a replacement vehicle. Unfortunately it is always much harder for us to rectify a situation like this retrospectively. Without notification of the problems at the time we are not in a position whereby we are able to offer you our assistance.

Having approached Sixt on your behalf they have informed us that upon the vehicle’s return, the new tyre was damaged as there was a thorn in the tyre. However, the supplier has not passed the cost of the repair onto you.

I do hope that despite any disappointment caused on this occasion, Economy Car Hire can be of assistance to you again in the future.

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Sandra888's reply to Gemmarussell's Comment

Written on: 26/08/2014

there was no torn tyres they want to hide the mistake they done the way they handled my call stinking attitude im not blaming economy car as they have been helpful its sixt car hire not able to meet customers needs and as we have a maltese surname that's the way they treated us

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“Good Company with Reliability”

Written on: 20/08/2014 by Postmark (1 review written)

I have used this company many times over the years when I go to Cyprus to make use of our holiday apartment there. I always shop around to get what I believe to be the most competitive quote for the most appropriate car. I rarely get another company to beat them for price. If there is one thing I think they could improve on though, would be to have the authority to pick up the client from nearer to the arrival entrance rather than having to push all your luggage to the far end of the car park… Read Full Review

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“Excellent Service - Gerona airport”

Written on: 18/08/2014

I booked with economy car hire because I had originally booked with another company and was not happy with customer services and had no telephone contact so I cancelled. I liked that I had the choice of provider and also a free driver. Everything went very smoothly from start to finish and Solmar Car hire at Gerona airport were excellent. Will definitely use economy car hire in the future… Read Full Review

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“value for money”

Written on: 17/08/2014 by Oggy50 (1 review written)

Quick & easy to use at the airport abroad, with a wide range of good cars available. Staff at our destination explained everything to us & got us on our way smoothly & quickly… Read Full Review

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“Recommend :-)”

Written on: 06/08/2014 by btArsenault168 (1 review written)

I do recommend Economy Car Hire for future hiring. Its my 3 time and im always happy… Read Full Review

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“Hire car for Almeria Spain”

Written on: 03/08/2014 by SDG333 (1 review written)

Excellent all round service, Simple to book online. Booked the car from ATESA. Great price £217 all in for a weeks car hire at the end of July 14. Quick and easy on arrival and departure at the airport. Brand new Ford C Max vehicle. No hard selling on picking up the car for extras , went for the pick up full return full on the fuel, which was a good call as a 3/4 refuel on the car on return was only €47 which is a lot cheaper then other companies charging over €100 for a full to empty… Read Full Review

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“Best hire car experience in Spain”

Written on: 02/08/2014 by zeCrawford492 (1 review written)

Swift transfer from airport. Quick collection of car- no queues and good waiting facilities. Our vehicle was upgraded and as clear on the site there was no attempt to try and sell us additional insurance or charge for fuel- it was simply a full tank to start and this was how it needed to be returned. Staff were very friendly and interested in us being satisfied. When we returned the vehicle there were no issues and again we were dealt with quickly and taken back to the airport- would recommend… Read Full Review

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