Economy Car Hire Reviews - www.economycarhire.com

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“Poor customer service”

Written on: 01/08/2014 by djdazzy (1 review written)

After hiring a car through Economy Car Hire with Budget in May I am still unable to get a refund for 400 euro charges on my card over 8 weeks ago. I am currently stuck in limbo as I have full CDW plus excess insurance but because no one know what I have been charged for I cannot evoke the insurance or get a refund out of Budget. Very poor ! … Read Full Review

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Economycarhirejessica's Response to djdazzy's Review

Written on: 04/08/2014

Thank you for taking the time to leave your feedback. I am very sorry to learn of your disappointment but would like to assure you we are doing everything possible to resolve this matter.

We have queried the charge with Budget who are currently investigating it, and we hope to reach an outcome as soon as possible.

Kind regards,

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Djdazzy's reply to Economycarhirejessica's Comment

Written on: 04/08/2014

Yes, that was 4 weeks tomorrow so I don't really think this is a timely response.

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“car hire”

Written on: 29/07/2014 by fi50 (1 review written)

Car was very clean and in excellent condition. I left a pair of glasses in the car and had a phone call from the rental company company letting me know. The very big negative is having to pay €120 upfront for the petrol and only using just over half a tank.No reimbursement. So they make a lot of money this way… Read Full Review

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“Excellent throughout”

Written on: 29/07/2014 by 328Dickey (1 review written)

We have booked hire cars with Economy a number of times and the service has always been superb… Read Full Review

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“Superb car hire company was excellent service and was...”

Written on: 29/07/2014 by kerrilouise (1 review written)

Superb car hire company was excellent service and was great that you could leave keys in car if you have an early flight,the car was clean and had everything we needed, I would certainly recommend this company and will using them again… Read Full Review

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“Can't be beaten”

Written on: 28/07/2014 by pgChurchill192 (1 review written)

Don't venture abroad very often and fret a little about what to expect, but do like to get value for money. Very easy and straightforward booking procedure, works well for us to pay as we booked it. At the last moment husband realised that we needed a booster seat for 10 yo daughter so I emailed rental service immediately to arrange one - easiest thing in the world, response almost by return in English confirming availability and cost. A bit tricky to locate collection point at Faro airport… Read Full Review

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“Orlando car hire”

Written on: 26/07/2014 by 452Sutton (1 review written)

Excellent service provided with competitive pricing, easy booking and car ready and waiting on arrival All as described on the website would definitely recommend the servcices… Read Full Review

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“Worry-free holiday motoring”

Written on: 25/07/2014 by ukpixel (3 reviews written)

I've used Economy for a few years now (apart from one time when I made the dreadful mistake of using a firm that looked more economical-it wasn't!) the all-inclusive and top-up insurance offered is cheaper than others and allows you to go on holiday without worrying about what would happen in an emergency. The range of companies are some of the biggest holiday rental experts and their cars are usually of an almost new condition. The on line booking is very easy and is completed within… Read Full Review

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“Picky in Portugal”

Written on: 25/07/2014 by Anikad54 (1 review written)

Staff was very helpful and friendly. Sometimes in the past they seem overworked and stressed, but this time they didn't seem so overburdened… Read Full Review

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“Great service from Economy Car Hire and from the...”

Written on: 24/07/2014 by Dugan1972 (1 review written)

Great service from Economy Car Hire and from the vehicle provider Centauro… Read Full Review

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“Hassle Free car hire”

Written on: 23/07/2014 by JennyIvy (1 review written)

The whole process was very efficient. Prices quoted are what you pay they do not hassle you for extra cover at the pick up point. Very easy to collect vehicle at Faro airport no need to catch the bus to another pick up point.On this occasion the vehicle was brand new so exceeded expectations. Drop off was equally stress free and the chap was waiting for us and hand over was swift. Would definitely use again and would highly recommend to family & friends. Excellent service ~ very happy… Read Full Review

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“Car hire in Klagenfurt, Austria”

Written on: 18/07/2014 by MrsPRWood (1 review written)

Economy Car Hire was the only website that provided search results for our stay in Klagenfurt which required a late pick-up on our arrival. Also they replied promptly to my queries by e-mail. Buchbinder Car Hire was the only supplier willing to provide the late pick-up. On arrival the agent was courteous, helpful and organised. Careful notes were made on existing marks on the vehicle (a few minor scratches) so that we would not be blamed for them. Clear instructions were given on fuel levels… Read Full Review

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“Excellent Service ”

Written on: 18/07/2014 by Lesliecw156 (1 review written)

Everything went better than I expected. The hire company used Marbenjo were absolutely fantastic. Booking process was simple and transparent and end price excellent in comparison to major car hire companies. Marbenjo picked us up at the airport and provided a friendly and efficient service. They didn't try to add anything to the deal and provided helpful advice on directions etc. They offered me a better car than the one booked however, knowing Spain as I do I took the one with lots of… Read Full Review

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“Excellent service”

Written on: 15/07/2014

Lovely new car very pleasant and efficient staff. Excellent rates. Have already recommended economy car hie to other family members… Read Full Review

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“Insurance”

Written on: 15/07/2014 by LeylaHays155 (1 review written)

Very good service. Very nice car, almost new. The only problem is that Firefly car rental want to charge again for all insurance extras. So you end up paying twice or lengthy delays at the car pick up and drop off… Read Full Review

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“Excellent”

Written on: 14/07/2014 by AlejandraMcIntosh273 (1 review written)

A wonderful hassle free experience. Even with flight delays, economy hire sorted it all out. Masterkings in Faro were excellent and very reassuring. Don't follow the signs for the car hire, it's not where the cars are, instead go out the front door and go to P4, same distance but different location. New car and fair fuel policy. Will use again… Read Full Review

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“Smooth and efficient as always”

Written on: 13/07/2014

Renting a car with economy car hire is always an easy and stress free experience. You know that you are going to be offered a very good price with swift responses and easy to follow paperwork. There is always somebody available to answer the phone or reply to an email. We always feel secure when booking through Economy Car Hire. Ane we always take out the extra insurance… Read Full Review

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“great service from solmar”

Written on: 10/07/2014 by prinnymike (1 review written)

no hidden extras. friendly prompt staff. great price. would highly recommend. 5 min ride from airport. choice of fuel. will be using regular… Read Full Review

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“Very efficient”

Written on: 08/07/2014 by jalem1 (1 review written)

Staff were very helpful. Confirmation of booking was received within 24 hours. There are no hidden costs… Read Full Review

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“Excellent.”

Written on: 07/07/2014 by Lindaray333 (1 review written)

Excekllent booking service here. Amended booking tewice without any hassle. Car rental company abroad arrived as advised. Excellent hassle free delivery. Would definately reccomend to friends and family and would use again. Car in very good condition. Have used other companies in the past and had a poor service abroad. Last year used different company and had to reclaim money due to poor condition of car suipplied. NO SUCH PROBLEMS HERE… Read Full Review

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“Nice car good value for money”

Written on: 07/07/2014

First off, although this is a review for economy car hire I can only really talk about "drive on holiday" in Lisbon, Portugal. The booking process online for economy car hire was easy and even when I asked to upgrade the car, it was all done with only one email. Very efficient. The car we had in Portugal was a groupC Toyota Yaris. Very nice car. A little under powered on the hills with 4 people but very economical. There was an excellent media system and even the reversing camera. The car… Read Full Review

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