On The Beach Holidays Reviews - www.onthebeach.co.uk

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“I have booked 3 holidays through On The Beach Holidays...”

Written on: 27/05/2007 by simon1999 (1 review written)

I have booked 3 holidays through On The Beach Holidays now. One of the better sites out there. Never had any problems… Read Full Review

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“Not to be trusted”

Written on: 22/05/2007 by themilkybarkid (2 reviews written)

Not to be trusted… Read Full Review

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290457_Smartcar's Response to themilkybarkid's Review

Written on: 25/05/2007

Very poor service, I booked a holiday with on the beach they took the money from my account then emailed to say they had canceled our holiday we are having great difficulty getting our money back (the full cost of the holiday).

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“If your thinking of booking you holiday with this...”

Written on: 30/04/2007 by jane32 (1 review written)

If your thinking of booking you holiday with this company then don't! Save your self of lot of trouble in the future and book with a reputable company, at least you would be able to talk to someone not have the phone put down on you! Should you have a problem.
I have ended up cutting my losses and loosing £300 deposit, going to a high street travel agent and still saved £50! So not as cheap as they make out… Read Full Review

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“I booked a 9 day package in Crete for 3-people, which...”

Written on: 27/04/2007 by whgc (1 review written)

I booked a 9 day package in Crete for 3-people, which included flights and B+B apartment accommodation. Website and payment were easy. It seemed very good value at just £160 per person. The day after paying online, I got a call from them asking me to pay an extra £10 per person in flight duty, since the duty had just been raised by the chancellor, and they had not yet got around to amending their website. I paid it, because I had seen a lot on the TV about the new tax.

However, a day later… Read Full Review

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“I would not use this company again. What started out...”

Written on: 18/04/2007 by JP1 (1 review written)

I would not use this company again. What started out like a great find for me has turned into a nightmare. Despite their promise to get back to me on Monday "within 48 hours" I have still not heard from them. Do yourself a favour and pay an extra few hundred quid and go elsewhere… Read Full Review

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289359_Sue878's Response to JP1's Review

Written on: 16/05/2007

I have booked a holiday, just heard about the hidden hideous transfer fees to the resort. Has anyone else had this problem?
<br/>When I spoke to them they were down right rude.

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“Booked via internet but also spoke to otbeach by phone...”

Written on: 13/04/2007 by bjohns (1 review written)

Booked via internet but also spoke to otbeach by phone very helpful… Read Full Review

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“A nightmare- DON'T USE THEM!”

Written on: 11/04/2007 by ellienor (2 reviews written)

A nightmare- DON'T USE THEM!… Read Full Review

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“I booked a package tour to Turkey for two families in...”

Written on: 04/04/2007 by gle727 (3 reviews written)

I booked a package tour to Turkey for two families in August this year (2007) in what was a very nice hotel. There was minimal information about the hotel available, other than a link to the hotel's own website, and it did look very nice. After getting abuse through email from OTBeach for not having done my research on the hotel I'd booked, they reluctantly agreed to try and find more information about the hotel and the All Inclusive package we had booked. After a long and bitter wrangle… Read Full Review

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“A good web site easy to navigate and when I have...”

Written on: 04/04/2007 by Mags and Col (1 review written)

A good web site easy to navigate and when I have telephoned the operator was very polite no complaints so far… Read Full Review

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“Generally overall I think the companys ok. After...”

Written on: 08/03/2007 by jheron (1 review written)

Generally overall I think the companys ok. After ringing the company I booked over the telephone. The telephone price was slightly higher but I felt more reassured after speaking to them. Still good value for money around £60 more booking on the telephone. Always pay with your credit card becase you are covered. They are ABTA bonded so there shouldn't really be any problem… Read Full Review

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“Looking for value for money and a chance to de stress,...”

Written on: 07/03/2007 by ellienor (2 reviews written)

Looking for value for money and a chance to de stress, am getting less for what I paid and am completely stressed trying to get in touch with them!!! I need a holiday!!!!… Read Full Review

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“We have just booked a holiday with on the beach we...”

Written on: 18/02/2007 by aidan30 (1 review written)

We have just booked a holiday with on the beach we have paid a deposit of £200 we have no conformation for 2 weeks now we have emailed them 5 times on this still no reply, rang them every day for the past 4 days today we rang and explained are situation and the person who answered hung up i then rang again and he hung up again i rang him back and he was very abusive. We are now going on a holiday and dreading what it will be like as if this is the type of people they employ what is there… Read Full Review

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“Myself and my friends were looking into booking a...”

Written on: 30/01/2007 by Amylmills (1 review written)

Myself and my friends were looking into booking a package holiday and were looking around for the best deals. On the Beach offered £875.00, after some consideration we decided to book a hotel with someone else and the flights only through On the Beach, which was advertised at £724.00. We put in our card details for the flight only and on the booking screen it said, why not check out our hotels as well, there was no option to pay a deposit only, so we decided to pay the full amount of £724.00… Read Full Review

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Shelleygalvin's Response to Amylmills's Review

Written on: 23/02/2007

I have also had this problem but the opposite way round. I booked a complete package holiday but was only sent confirmation for the flights. At first they let me add on the hotel straight away but then I received confirmation with a higher price than I had been quoted. I rang to query this but nobody would talk to me. When they finally did, they told me it was because there was no online discount, as it was a phone booking but I booked online! I will never book with this company again! To this day I am trying to get my discount, I have contacted ABTA to obtain some advice.

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“I booked my holiday with them after reading the...”

Written on: 06/11/2006 by Bumbles222 (1 review written)

I booked my holiday with them after reading the reviews about the hotel, and I found out Los Alisios in Tenerife doesn't have a restaurant. I began to get really worried, as I had booked half board. After contacting On The Beach Holidays several times, they finally admitted that the hotel doesn't have a restaurant. This was the night before my departure. They said we could go to Los Alisios Self Catering and have £300 towards restaurant costs. I said "no", as we had booked a 3 star hotel in… Read Full Review

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“Having spent one hour looking on travel web sites for...”

Written on: 26/10/2006 by J 0 6 (1 review written)

Having spent one hour looking on travel web sites for a week's holiday without a single supplement, On The Beach Holidays came up with the goods. I've just returned from the Dominican Republic, had a great time in a AAA all-inclusive complex for less than 400 pound. Good on you On The Beach!… Read Full Review

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“You do need patience to use On The Beach Holidays...”

Written on: 13/09/2006 by Holiday Lover (1 review written)

You do need patience to use On The Beach Holidays Company, but I think I will use them again, as the value for money was outstanding. I think some people expect 5 star service, but when you only pay a fraction of the high street prices it's not what you get. But it's just as good as any other no-frills holiday, if not better. The holiday was just what my partner and I needed and we shall use this company again… Read Full Review

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“We booked our holidays with On The Beach Holidays on...”

Written on: 07/09/2006 by louises4 (1 review written)

We booked our holidays with On The Beach Holidays on Saturday 26th August, to go on Tues 29th August, and we received confirmation within the hour. Cheapest deal by miles - family of 5 to Tenerife for £540 in the summer holidays - unbelievable! Our best holiday ever!

I was a little dubious of what apartments were going to be like due to being so cheap. We stopped at Neptuno in Costa Adeje, Tenerife and on arrival was amazed by how lovely it all was, thanks to On The Beach for top holidays!… Read Full Review

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“On The Beach Holidays is an excellent site, easy to...”

Written on: 21/08/2006 by craig12345 (1 review written)

On The Beach Holidays is an excellent site, easy to use and the staff was very helpful sorting my holiday out for me. The prices were a lot cheaper than anywhere else I could fine and I will definitely be booking through them again!… Read Full Review

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“After booking a last minute holiday for a relative, On...”

Written on: 23/07/2006 by bjcool (2 reviews written)

After booking a last minute holiday for a relative, On The Beach Holidays claimed to have tried contacting us by telephone regarding the holiday being unavailable. After booking a transfer from the airport during that time, with the link from their website, we had to cancel. The transfer could not be cancelled, as we later found out the small print stated no refunds are given to transfers cancelled within 7 days of holiday date.
Useless website for late deals. I don't know about their other… Read Full Review

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“We booked a holiday with On The Beach Holidays, and it...”

Written on: 19/07/2006 by myjoereay (1 review written)

We booked a holiday with On The Beach Holidays, and it took a whole day of calls to eventually get the transfer documents sorted. The hotel was very basic, and we had to pay for basic services when we got there ie. air conditioning. Although we had paid extra to hold the room until late, due to the late flight, we were charged a second time, with the hotel telling us that this was the norm for this company. The rep turned up the day before we left (only at our request), and pointed to our… Read Full Review

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