On The Beach Holidays Reviews - www.onthebeach.co.uk

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“I booked my flights through on the beach, and the...”

Written on: 20/07/2007 by lolly2003 (1 review written)

I booked my flights through on the beach, and the booked my accommodation separate, confirm the night we were to be there etc...

Everything was going well until i got a message from on the beach, so i rung back straight away, it took around 7 minutes for someone to answer my call, and when they did the lady was very unprofessional and not very well spoken, I then had to leave a message because she could not find the employ that left the message.

When they finally called me back i was told… Read Full Review

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Whitson98's Response to lolly2003's Review

Written on: 27/07/2007

Did you get your money back or were you charged in any way ??

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Lolly2003's Response to lolly2003's Review

Written on: 30/07/2007

Yes eventually! Somehow they were holding it and my bank could not cancel the transaction, but it made me overdrawn when i booked my flights through Thomas Cook.

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“I haver an overall good experience booking with on the...”

Written on: 20/07/2007 by ins220 (1 review written)

I haver an overall good experience booking with on the beach and would not hesitate to recommend… Read Full Review

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“Would definitely use this site again. Thank you for a...”

Written on: 16/07/2007 by stella west (1 review written)

Would definitely use this site again. Thank you for a great holiday… Read Full Review

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“We had no problems, confirmation vouchers arrived...”

Written on: 06/07/2007 by suejut (1 review written)

We had no problems, confirmation vouchers arrived quickly and tickets arrived 3 weeks before the holiday. Hotel was as described. Would book with them again especially with their prices… Read Full Review

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“Lots of holidays available and easy to use website,...”

Written on: 06/07/2007 by rico1977 (1 review written)

Lots of holidays available and easy to use website, friendly staff! Making amendments can be a bit expensive but apparently it's the suppliers that charge the earth and not them so fair enough… Read Full Review

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“The staff know what they are talking about and will do...”

Written on: 06/07/2007 by SiLad (1 review written)

The staff know what they are talking about and will do their best to help which is all you can ask an agent to do for you… Read Full Review

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“All in all with the prices that they offer and the...”

Written on: 06/07/2007 by behaveurself (1 review written)

All in all with the prices that they offer and the service that they offer they are well worth making a booking with… Read Full Review

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“Overall I think everything is good price,...”

Written on: 06/07/2007 by maccgirl911 (1 review written)

Overall I think everything is good price, communication and reliability are both good, and I would definitely recommend it to friends… Read Full Review

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“I had a great time in Tenerife I will be booking with...”

Written on: 05/07/2007 by Ken D (1 review written)

I had a great time in Tenerife I will be booking with On the Beach again as I found there website very easy to use and the price of the holiday was far cheaper than any where else I looked… Read Full Review

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“Found the site good to use, prices were accurate...”

Written on: 05/07/2007 by acano (2 reviews written)

Found the site good to use, prices were accurate although i did need to correct some mistakes on my paperwork. I found them helpful as you can speak to them after booking but most problems can be answered in the FAQ's section at the bottom of the home page… Read Full Review

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“I have booked with On The Beach Holidays since they...”

Written on: 05/07/2007 by acano (2 reviews written)

I have booked with On The Beach Holidays since they started and they have definitely got much better over the years, I have changed my hotel this year and found the website offered the information on how to do this and gave me instructions on how best to contact them. They may be e-mail based but I got informative responses quickly. Holidays so far have been great very good prices and nice hotels I definitely recommend using this company… Read Full Review

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“I used otbeach to book 2 weeks in a 4 star hotel in...”

Written on: 05/07/2007 by sossi (3 reviews written)

I used otbeach to book 2 weeks in a 4 star hotel in Algarve in June for a family of 3 and have no complaints. The same fortnight in the same hotel with a high street travel agent was almost 3 times more expensive (I paid £800, high street £2200).
OK, we had to book our own transfers but I'm glad that I didn't pay for the services of a travel rep who we wouldn't see anyway.
Overall, I have no complaints about otbeach and would use them again… Read Full Review

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“My only wish was that I search complaints on the...”

Written on: 04/07/2007 by JF Derby (1 review written)

My only wish was that I search complaints on the company 1st then I would have seen the countless problems people have experienced. I am due to go on holiday end July 07, lets hope it's not the holiday from hell… Read Full Review

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“The holiday was exactly what we booked and paid for....”

Written on: 03/07/2007 by janetlloyd (1 review written)

The holiday was exactly what we booked and paid for. There were no hidden extras and the price did not change once we booked. The only thing I would suggest is DO ring the company to make your booking, and DO ask them for transfers, and if required, book at the same time… Read Full Review

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“We used On The Beach to book our first summer holiday...”

Written on: 29/06/2007 by nicolab (1 review written)

We used On The Beach to book our first summer holiday with our new edition to the family, our 7 month old baby. At the booking stage I would say the service was OK. We booked our trip 5 months in advance in order to make sure we could meet our requirements. When we paid our balance in full we didn't receive any acknowledgement of payment, I had to email to get any sort of receipt. When our tickets were due 7-10 days prior they never arrived. It got to the Friday before we were travelling on the… Read Full Review

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“Well let me start by saying that this web site is...”

Written on: 27/06/2007 by Kel7 (1 review written)

Well let me start by saying that this web site is extremely good for money. A lot of complaints are on the review websites which nearly all contain to money issues. Please before you book all you need to do is read the terms and conditions. The company is a go between - between you and the Tour Operator. The only problem is they provide at 48 hour Admin Service as there sales team has a telephone number but the admin conduct there service through e-mail. About the money side of things the 48… Read Full Review

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“Booked with otbeach, at a good price, then 48 hours...”

Written on: 16/06/2007 by easygoing2 (1 review written)

Booked with otbeach, at a good price, then 48 hours later I got a call to tell me the price of the flights has gone up £170, i was hooked by this point as you have had to book time off work, arrange kennels etc, etc.
The price was never what was quoted on the internet, this is there to get you hooked, then they give you the real price..it is a con,, book with a reputable company for peace of mind and assurance..PLEASE DO NOT LET THESE PEOPLE GET AWAY WITH THIS CON… Read Full Review

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“On The Beach Holidays are definately worth looking at....”

Written on: 06/06/2007 by JBARBER (1 review written)

On The Beach Holidays are definately worth looking at. They are very helpful and are in a UK call centre. Any questions or worries they are more than happy to go through with you. Very happy with this holiday company!… Read Full Review

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“Me and my partner and my 5 year old son had a good...”

Written on: 03/06/2007 by dickheike (1 review written)

Me and my partner and my 5 year old son had a good holiday to turkey it was mostly a german hotel but that didn't matter we never use reps with any travel company as we believe all there excursions are always well over priced we will use otbeach again… Read Full Review

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“Just back from Fuerteventura, booked with otbeach....”

Written on: 28/05/2007 by joeok (3 reviews written)

Just back from Fuerteventura, booked with otbeach. Excellent holiday, no problems. Saved a huge amount of money compared to same holiday on the high street… Read Full Review

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