HAD ABOUT A YEAR. POORLY MADE. BURNING SMELL FROM BELT.3 BELTS IN 2 WEEKS ELECTROLUX ONES NOT CHEAP COPIES. PHONED HELP LINE WASTE OF TIME.

way too heavy! lead too short! extension pipe with tool attachment too short it barely reached half way up the stairs. dirt container/bag fills way too quickly am constantly emptying it. Wish I had looked at reviews first. ELECTROLUX used too have such a good reputation from what I have read I wouldn't buy anything of theirs ever again.

I bought this vacuum as I had used one at a friend's house and it was brilliant. Wish I had read these comments first as although there do seem to be the odd successes, most of the vacuums seem to have the same problems and my new one is no exception - it's quite different to the one I originally used. The suction is excellent but all the light rubbish stays at the top of the filter and very quickly blocks the hole. The canister needs emptying before it ever gets full as the filter needs cleaning after only ten or so minutes. The canister doesn't open at all easily and frankly the whole process is so mucky that it's totally stressful! I completely agree with the other negative comments posted here. It's just such a shame that the good models are few and far between.

I have had mine one year and in that time, it's burnt my carpet , had a replacement motor and finally this week died after the motor failed again. I will not use another Electrolux hoover again. This is a hazard and should not be sold . I wouldn't recommend customer care, as they essentially don't care. They sent me a new filter which clogs up very quickly and constantly needs washing. Very poor system!

I agree with most of the negative reviews on here. This vacuum could indeed use a lot of work! To start with, the cord is only 6m on this vacuum, which isn't enough to clean our small bungalow! When you plug it in and turn it on, it is immediately VERY NOISY! It makes more noise than my car does when you start it - and my car is quite loud. It makes your ears ring for ages afterwards. I found myself wearing earplugs whilst vacuuming which is unacceptable! The plastic build seems OK, but it still feels very flimsy for a vacuum. It fails to pick up very much, even though it has a high powered motor. This is because it has one of those evil pleated paper filters. This will need washing after EVERY time you empty the dust container - about once a month. It also needs replacing every year at the cost of £10.99! Otherwise this results in dreadful suction - which it has anyway - and after a while, overheating. The tools supplied are adequate but it would be nice if the turbo brush carried on rotating once it touched the furniture/carpet! The hose is terrible. it is very flimsy and it isn't stretchy, which means if you have stairs it will be impossible to vacuum more than about 5 of them without lugging the freaking thing with you. It also has a dirt container which isn't bottom-empty. This would not be a problem if the filter stayed un-clogged long enough for the dust to be packed down. when I empty my Dyson Dc04, I usually just let it vacuum until all the dust has compressed down and it just falls out. Not so with the electrolux - it loses suction too fast so when you empty it, dust flies everywhere, but not the really fine stuff, since it isn't powerful enough to pick this up. The price is what ruins it for the Vitesse. £100 is unjustifiable to spend on a vacuum of such poor quality - particularly when you can now get a refurbished Dyson DC04 (made in England before Dyson switched to cheap-o plastics) for about £75. Used ones in good condition go for £20-30 on eBay. So unfortunately, I cannot recommend this vacuum.

PLEASE DO NOT BUY THIS VACUUM CLEANER / HOOVER. THE HOOVER BURNT A MASSIVE HOLE IN MY CARPET. I CALLED ELECTROLUX TO EXPLAIN WHAT HAD HAPPENED AND WAS TOLD BY A VERY RUDE AGENT OF THEIRS THAT THE FAULT WAS MINE AND NOT THE THAT OF THE VACUUMS. THE SENT AN ENGINEER AROUND MY HOUSE TO INSPECT THE DAMAGE AND THE HOOVER 2 WEEKS AFTER THE FIRST PHONE CALL. A WEEK LATER THEY WROTE BACK TO ME STATING THIS MODEL AND MANY OVER UP-RIGHT HOOVERS SHOULD NEVER BE USED ON STAIRS AND THAT IT WAS MY FAULT FOR THE BURN. THEY ENDED THE LETTER BY SAYING "WE HOPE YOU ARE NOT DETERRED FROM THE FUTURE PURCHASE OF OUR PRODUCTS", I COULD NOT BELIEVE THE AUDACITY. I WILL BE TAKING THIS FURTHER (SMALL CLAIMS COURT). PLEASE DO NOT BUY THIS HOOVER UNLESS YOU WANT TO RUIN YOUR CARPETS, I ONLY WISH THE PERSON THAT BROUGHT ME THE HOOVER AS A GIFT HAD OF READ SOME REVIEWS BEFORE PURCHASING IT, AS THEY WOULD HAVE SEEN LOTS OF OTHERS PEOPLES CARPETS HAVE BEEN TRASHED TOO. IF ANYONE ELSE HAS HAD THIS HAPPEN TO THEM PLEASE REPLY TO THIS COMMENT.

IT CUTS OUT USUALLY AFTER ABOUT 3/4 MINUTES OF USING, AND HAVE TO WAIT 30 MINS OR MORE TILL IT COOLS DOWN. THE FILTER NEEDS CLEANING VIRTUALLY EVERY TIME I USE IT. I LIVE IN A NICE MODERN, CLEAN APPARTMENT, SO THERE IS NOT MUCH DEBRIS TO ACTUALLY VACUUM UP. IT IS PROBABLY THE NOISIEST CLEANING APPLIANCE I HAVE EVER BOUGHT, AND THE LEAD IS A NIGHTMARE TO WRAP ROUND THE CONTRAPTION. I WOULD NOT RECOMMEND THIS PRODUCT TO MY WORST ENEMY, AND AM SUPRISED THAT A FIRM LIKE ELECTROLUX CAN MARKET SUCH AN INFERIOR PRODUCT, AND AM GOING TO SEEK COMPENSATION FOR THIS PILE OF RUBBISH!!!!!!!!!!!!!!

Had mine ages, filter needs cleaning a little too often but give it a good rinse under a tap and leave it to dry, after doing that its amazing how much it collects(even on a carpet you thought was clean), also this negates the overheating issues as the airflow through the unit isn't trapped.

bought this yesterday as it was on offer, and needed a new vacuum cleaner, assembled it and used it, and it has destroyed our nearly new carpet ( we had the carpet put in December), it has left gouge marks and melted the carpet in places... have phoned electrolux, and are currently awaiting engineer. Electrolux use to be the name to buy years ago, can't believe they have gone so down hill (in my estimation anyway).... will keep upated...