Envirofone Reviews - www.envirofone.com

★★★★☆
4.5 / 5
91% of users recommend this
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Envirofone - www.envirofone.com
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Envirofone - www.envirofone.com
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“FIrst class service”

Written on: 29/11/2013

Great easy service.., they posted the envelope.. sent off my two phones and money was in the bank 4 days later! Perfect! :)… Read Full Review

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“I recently used envirophone to sell my old iPhone 4. I...”

Written on: 29/11/2013

I recently used envirophone to sell my old iPhone 4. I was really surprised hoe much I was getting for it. The service was excellent,fast and extremely hassle free.a very simple system to use and something worth doing again… Read Full Review

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“efficient & quick”

Written on: 28/11/2013

Great service, quick and efficient. I would recommend to others… Read Full Review

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“Absolutely brilliant and efficient.”

Written on: 28/11/2013

100% trust in this company.. Much better than o2's service... from initial selling online to money in account it was all done in 4 working days… Read Full Review

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“I would reccommend this company ”

Written on: 28/11/2013

Fast and efficient service. Very easy and money straight into your bank account!… Read Full Review

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“very easy and quick”

Written on: 28/11/2013

Very easy and quick to send the recycling envelope and payment… Read Full Review

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“Super efficient!”

Written on: 28/11/2013 by Avocetffu (1 review written)

What can I say! Gave a similar quote as most others - which is fine as I would rather have that than an offer which would have never been given in reality. Once signed up I received the bag for the phone fairly quickly and then a reminder so I didn't lose out. I needed the reminder as I had forgotten to get the phone posted. Once sent it wasn't long before I got an update on progress and then reassurance that they were going to deposit the agreed amount and when this would appear in my account… Read Full Review

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“Sold my old phone”

Written on: 28/11/2013

Quick easy service, got a fair amount. Having to enter 50 words for this review is somewhat annoying though… Read Full Review

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“OK, best price but not the fastest if you want quick...”

Written on: 28/11/2013

Seemed to take longer than necessary in processing. Then suddenly from the phone not having been received suddenly, 8 days after posted, it "arrived" and payment was being processed which took another 5 days. Not the fastest phone recycling I have come across… Read Full Review

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“Awful!”

Written on: 28/11/2013

Don't ever use them because I sent away my old phone and they came back to me by saying it was the wrong phone when it wasn't! It's a waste of time… Read Full Review

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By Envirofoneuk

Written on: 28/11/2013

Hello,

Thank you for taking the time to write a review.

We scan the imei number of every phone that we receive and the imei number identifies the make and model of the phone. This is what we use to identify the phone but we would always re-test the phone if a customer disagrees with us.

We hope this helps

Envirofone

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“Superb service ”

Written on: 28/11/2013

Excellent service from online site to delivery ,very happy with price offered and would certainly use again and recommend to anyone… Read Full Review

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“Very easy and no hassle”

Written on: 27/11/2013 by Stevef1black (1 review written)

I conducted the whole thing online and didn't speak to any members of staff. Online gave me a quote and within days the packaging arrived. Simple instruction and the phone was on its way. Within days I had received an email saying the quote stood and the cheque would now be sent. I have now banked the cash. I am very grateful for a very easy to use service. Also one which didn't then turn around and say the case had a minor mark and therefore the price offered drops. Your company accepts… Read Full Review

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“money to recycle”

Written on: 27/11/2013

I would definitely recommend this site. Good money given for my old samdung. Quick response, and regular updates on the progress… Read Full Review

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“Frustrated by initial problem but resolved... Eventually!”

Written on: 27/11/2013

Sold my iPad & no pack was received. I requested a new pack but was sent 2 phone packs... By this point, price has dropped £20. Email sent but response didn't resolve the problem. iPad pack arrived, 3weeks after initial request. Ended up calling the customer services number, resolved immediately. Enviro phone were going to pay the difference! However, when payment arrived it was £40 under original price... So another phone call meant another explanation but adviser offered payment & sorted… Read Full Review

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“Brilliant”

Written on: 27/11/2013 by flossylol (1 review written)

I was told about it but was sceptical. Have found it easy,fast,simple,with full instructions given, and everything supplied. I was always informed of the steps to take next and what was happening their end. My Money is now in the Bank! Really was easy. I would definitely tell someone else. Thank you. I can't say that I didn't like anything about the experience… Read Full Review

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“Efficient and effective serivce”

Written on: 27/11/2013

Efficient and effective serivce, received payment within a couple of weeks… Read Full Review

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“excellent service”

Written on: 27/11/2013 by mitchelley (1 review written)

execellent service. i sent my phone and within 5 working days i had received my payment to my bank account… Read Full Review

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“Friendly and Efficient”

Written on: 27/11/2013

The trade in price was better than those offered by most other companies and the process was fast, efficient & hassle free. I have traded in a phone through them before, and will be using them again!… Read Full Review

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“Horrific customer service”

Written on: 27/11/2013 by Nikkihen (1 review written)

I sold my phone on the 24th october. My payment only arrived in my bank on the 20th november. I emailed envirofone numerous times and the emails I got back were horrific. They were in broken english, and they have obviously never heard of spell check. They kept telling me " log otno yuor accunt ot see the status fo the order" Would not waste my time with this company. I send my phone with registered post and it was delivered the next day. However, it was still showing as not received on my… Read Full Review

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By Envirofoneuk

Written on: 27/11/2013

Hello,

Thank you for taking the time to write a review.

Please can you respond with your customer reference number so that we can look into this further for you. We take our levels of customer service very seriously and would like to look into the emails that you received from us further.
If you sent your phone by special delivery (next day delivery) we would have processed it the day that we received it. If you sent it using the freepost registered label that we provided it usually takes 2-5 days to arrive with us. When you track it online and it says that's its 'delivered' it means that it has been delivered to our local delivery depot. It then takes 1-2 days to reach our offices. We hope this helps.

Many Thanks Envirofone

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“quick,truthful”

Written on: 27/11/2013

i was very happy with service, the price quoted was what I received, all done quickly, would recommend and use them again… Read Full Review

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