Envirofone Reviews - www.envirofone.com

★★★★☆
4.5 / 5
91% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Envirofone - www.envirofone.com - Ask a question now

Media Gallery for Envirofone - www.envirofone.com

Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“I used envirofone, sent my 3 phones in by courier due...”

Written on: 29/09/2009

I used envirofone, sent my 3 phones in by courier due to the delays in the post office, they recieved them a couple of days later and i received my cheque by the end of week. Found them easy to use and very fast. Definately worth sending your phones… Read Full Review

Visit envirofone.com
Report this review

“I sent a few phones into Envirofone - I got my cheques...”

Written on: 15/09/2009

I sent a few phones into Envirofone - I got my cheques really quickly and they sent me emails to tell me what was happening. I've now been trying to get friends to give me their phones - really good way to make some cash.

Def reccomend them… Read Full Review

Visit envirofone.com
Report this review

“Envirofone are rubbish they lost my mobiles sent two...”

Written on: 12/09/2009

Envirofone are rubbish they lost my mobiles sent two and had no cheque , they said there is a back log but this was 3 months ago now.

DO NOT TRUST THESE PEOPLE . USE ANOTHER SITE.

THEY WILL STEAL YOUR PHONES . AND YOU WILL RECIEVE NO CHEQUE… Read Full Review

Visit envirofone.com

Juliegraves's Comment

Written on: 15/09/2009

We would be more than happy to try and resolve this issue with you if you call our customers services team (9am -5pm Mon-Fri).

Reply to this comment
Report this review Read 1 Comment

“I have had EXACTLY the same misadventure with...”

Written on: 08/09/2009

I have had EXACTLY the same misadventure with Envirofone today. HOW COINCIDENTAL they say they have received the 2 cheapest phones I have sent but the 2 more expensive have gone lost. They say I have never sent them as the package was not damaged. … Read Full Review

Visit envirofone.com
Report this review

“Sent two mobile phones in the same envelope! One was...”

Written on: 06/09/2009

Sent two mobile phones in the same envelope! One was recieved but apparently the other was "Lost in the post" How can this be when one was recieved (and they were in the same envelope hmmmm) We didnt get what was quoted for the first phone and the second one??? who knows where it is? Envirophone maybe??? … Read Full Review

Visit envirofone.com
Report this review

“still had no cheque from Envirofone . anyone else had...”

Written on: 07/08/2009

still had no cheque from Envirofone . anyone else had the same problem. i do not believe it has got lost in the post… Read Full Review

Visit envirofone.com
Report this review

“they must be having a laugh, i brought a new £100...”

Written on: 30/07/2009

they must be having a laugh, i brought a new £100 phone the other day and i went on envirofone for a quick look to see how much they would price it at. They said a pethetic £50… Read Full Review

Visit envirofone.com
Report this review

“same..still received no confirmation, or cheque, sent...”

Written on: 28/07/2009

same..still received no confirmation, or cheque, sent three mobiles beginning of month.. Envirofone what is happening??… Read Full Review

Visit envirofone.com

Juliegraves's Comment

Written on: 05/08/2009

We apologise to any customers that are experiencing delays in receiving money for their old mobile phones. We've had a huge increase in people recycling their mobile phones due to the launch of our new TV advert. We are now working flat out to clear the back log as we continue our policy of checking ALL the phones we receive & making sure we are giving you as much money as we can for your old phone.
<br/>
<br/>Thanks very much for your patience and rest assured that we'll
<br/>have your money to you as soon as possible.
<br/>
<br/>The Envirofone Team

Reply to this comment
Report this review Read 1 Comment

“well i sent my phone off to envirofone and recive no...”

Written on: 22/07/2009

well i sent my phone off to envirofone and recive no check? why is this then i sent them a message sayog about it but i have no reply i phoned them up no answer or there busy well all i want to know is am i receving the cheque if not why not and if i dont i would like my phone back… Read Full Review

Visit envirofone.com
Report this review

“Envirofone is a very bad site to sell your phones to...”

Written on: 09/07/2009 by Melly97 (1 review written)

Envirofone is a very bad site to sell your phones to because i sent of 4 phones and on the add it says it doesn't matter if phone is broken but i had an e-mail saying that i will be sent £69 but when i came for the phones to be tested it turned out that i will be sent a cheque for £39 and the phones that are broken were really expensive and i will not be having them back!!!!!! (Im warning you do not sell to this site)… Read Full Review

Visit envirofone.com
Report this review

“cheque from Envirofone within 5 days not a prayer,...”

Written on: 06/07/2009 by billybob517 (1 review written)

cheque from Envirofone within 5 days not a prayer, waited 5 weeks it dropped on the mat.
was it what was quoted nowhere near. £15.04 quoted cheque recieved £4.84.
No answer to email, trying snail mail but not holding out much hope.
Dick Turpin/mask spring to mind. will not be using this place ever again… Read Full Review

Visit envirofone.com
Report this review

“A week ago I was supposed to recive my check for a...”

Written on: 03/07/2009 by 81kamil (1 review written)

A week ago I was supposed to recive my check for a second time because first one got lost and they had to cancel it. Still no check or email, nothing. Post office have never ever lost anyt of my stuff and now they have done it twice. I dont think so!! Dont deal with Envirofone!!… Read Full Review

Visit envirofone.com

Juliegraves's Response to 470879_81kamil's Review

Written on: 15/09/2009

we would be more than happy to resolve this issue with you if you call our customers services team (9am -5pm Mon-Fri). More often than not, the reason cheques do not arrive is because the address on the customer account is an old one and hasn't been updated. Please let us know if we can help.

Reply to this comment
Report this review Read 1 Comment

“ Envirofone for mobile phones old, new, working and...”

Written on: 23/06/2009 by chrissyt (1 review written)

Envirofone for mobile phones old, new, working and none working. They have an online
tracking system which enables users to track their orders and payment is within
48 hours after receipt of the mobile phones

I actually recycled my phones with them and was paid within 4 days of sending my phones… Read Full Review

Visit envirofone.com
Report this review

“Have just used envirophone and the whole thing was...”

Written on: 28/05/2009 by DeeCee44 (1 review written)

Have just used envirophone and the whole thing was really good. Did use another company last year but did not think it was as good as i had to chase them when i waited ages for my money. Used a comparison site for my old samsung and envirophone offered me more so went with them and glad i did. would definitely use them again… Read Full Review

Visit envirofone.com
Report this review

“ I sent in my phone to Envirofone in February and...”

Written on: 28/05/2009 by juliegraves (2 reviews written)

I sent in my phone to Envirofone in February and had my cheque within a week. I'd never heard of recycling mobile phones before and I thought I'd try it out and see whether the service was any good. It was very efficient, they send you emails right the way through the process and make sure you're happy with the price and if not, they send you the phone back. I don't think any other recycling phone business offers this… Read Full Review

Visit envirofone.com
Report this review

“Envirofone has got nothing to do with recycling....”

Written on: 18/05/2009

Envirofone has got nothing to do with recycling. Basicly, they buy the phones for refurbishment to sell them afterwards for higher price (that's why they test phones to grade them - the better phone's condition the less money they spend to repair/refurbish it). It is just a trick, nice catch, using "ENVIRO" in the company's name... do net get fooled!!!… Read Full Review

Visit envirofone.com

Bronwenrburton's Comment

Written on: 27/05/2009

We ' re sorry you feel this way; the first step of any recycling process is re-use and prolonging the life of an electronic good helps to reduce the demand for new ones reducing the impact on our planet ' s natural resources. We do make a profit from the business which means we can continue to exist and ensure mobile phones are re-used or disposed of in an environmentally friendly way, if they have reached the end of their life cycle. We continually strive to improve our own green credentials as an organisation including waste management, recruiting staff from local areas and reducing our electricity use, and encourage our customers to carbon off-set the use of their mobile phone when they ' re trading it in with us. Our full recycling / re-use policy is available on our website at http://www.envirofone.com/how-it-works/ we do not try to disguise the fact that this is the model our business operates on and our proud to be the UK ' s largest recycler of mobile phones.

Reply to this comment
Report this review Read 1 Comment

“ I sent Envirofone my phone, they said it was worth ...”

Written on: 01/05/2009 by smallears (2 reviews written)

I sent Envirofone my phone, they said it was worth £20, they are supposed to email to let you know if it's any different, well they didn't they downgraded my phone to £7 and then sent me an email saying as i never responded to the email telling me of the new price i had automatically accepted! I never received the email, when they sent a copy of it it just came up as "faulty email" but they are still not accepting that i didn't get the email. Ive found them rude and very unhelpful and… Read Full Review

Visit envirofone.com
Report this review

“evirophone does not have correcct suport there...”

Written on: 28/04/2009 by mii (1 review written)

evirophone does not have correcct suport there question base is limited and they never and they take wat ever oporunity to charge u less i will not be ussing their services again!!… Read Full Review

Visit envirofone.com
Report this review

“Started off well with Envirofone. Got an Argos voucher...”

Written on: 13/02/2009

Started off well with Envirofone. Got an Argos voucher back quite quickly but I sent 5 'phones and they said they only received 4. They said the package was not damaged or opened when they received it so it's only my word against theirs. The missing 'phone was valued at £20 on their website and was the highest value of the 5 'phones I sent. This has made me suspicious and I will not send them any 'phones in the future… Read Full Review

Visit envirofone.com
Report this review

“Envirofone managed to 'misplace' my mobile phone which...”

Written on: 21/12/2008 by seonam23 (1 review written)

Envirofone managed to 'misplace' my mobile phone which I sent to them. I had the email from them to say they had recieved my phone but nearly 3 months later it is still at their test centre somewhere lost?!

I have contacted them on several occasions but they never seem to help… Read Full Review

Visit envirofone.com
Report this review
overview
envirofone.com