Envirofone Reviews - www.envirofone.com

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“Sent them a pristine (less than 3 months old) iPhone...”

Written on: 16/02/2010

Sent them a pristine (less than 3 months old) iPhone 8GB and was told it was cracked, therefore offered £111 instead of £160. I packed it very, very well in several layers of bubble wrap and sent it special delivery so would be very surprised if this had happened in transit. Refused their offer and was told it would have to be returned recorded delivery (slower than special and not insured). Callcentre staff fairly clueless, and no option to complain other than by *letter*. Perhaps the… Read Full Review

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“I hve sold 2 iPhones in the last 18 months. 1 to...”

Written on: 15/02/2010

I hve sold 2 iPhones in the last 18 months. 1 to Envirofone and the other to their main competitor.

Envirofone were fine. I didn't like receiving a cheque as opposed to bank transfer but maybe that has changed. I got a good price for my iPhone but decided not to go abck to them with my 2nd as the other compant was offering me more.

Envirofone were very quick confirming the phone was received and that it was in working order. I got the cheque 2 days later. I can't find any fault with the level… Read Full Review

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“I traded my blackberry bold 9700 with envirofone and I...”

Written on: 04/02/2010

I traded my blackberry bold 9700 with envirofone and I thought they were great they emailed once. I recieved the phone and emailed once cheque was sent out. Recieved my cheque after a couple of days! Overall it was a quick reliable service!!!!!!… Read Full Review

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“I am fuming with envirophone. I sent them my...”

Written on: 26/01/2010

I am fuming with envirophone. I sent them my immaculate iPhone on Saturday in the iPhone box even though they sent me a jiffy bag to send it loose as I didn't want it damaged. I also sent it special delivery.

I was emailed yesterday and told the phone had failed it's test because it had a crack/chip. I was fuming as my phone is not cracked. I was offered £111.00 opposed to £166.02. I rejected the offer because I don't like being conned.
I emailed them and told them of my disappointment. Was… Read Full Review

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“Personally I would use Envirofone again. I used them...”

Written on: 23/01/2010

Personally I would use Envirofone again. I used them about a year ago when I sent in an old phone and received emails at all stages and the cheque very quickly, and it was for the amount stated.

Mo Pay however are absolute trash and I wish I had sent my BlackBerry 8310 to Envirofone (who were offering less) than Mo Pay who are claiming to not have received my phone (according to website tracking status), which they quoted nearly £50 for! VERY annoyed considering they haven't even bothered to… Read Full Review

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“I sent these shysters an LG Prada. I just got an email...”

Written on: 12/01/2010 by rogercavanagh (2 reviews written)

I sent these shysters an LG Prada. I just got an email saying that they have received an LG KE850, worth, of course, much less than the Prada. I have rejected their offer and emailed a separate protest suggesting that they have made a mistake and requesting that my Prada is returned. It remains to be seen whether that happens… Read Full Review

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“I had the same experience with my Blackberry Curve...”

Written on: 09/12/2009 by Chafford (3 reviews written)

I had the same experience with my Blackberry Curve which I sold to Envirophone. Now I have used this quite recently and was convinced it was in full working order. Surprise, surprise, I got an email back when they had tested it to say that there was a camera fault and they could only pay a lower amount which was about 70% of the previously quoted figure. Frankly I was highly sceptical though I did accept it rather than go through the aggravation of getting it back and reselling it… Read Full Review

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“It seems as though we have suffered the same fate as...”

Written on: 05/12/2009

It seems as though we have suffered the same fate as many others who have sent phones to these bunch of cowboys.
My sons Nokia 6300 was in excellent condition and working fine. They said they'd pay him £35. They received it and then said the screen was broken and would only give him a reduced price of £10; we refused it as we know when we've been had. The cheeky ba*t*rds then sent it back without the battery, hence I had to chase them up for that.
The most bizarre thing though is when we received… Read Full Review

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“I just sent my old iphone to them with SPECIAL...”

Written on: 10/11/2009

I just sent my old iphone to them with SPECIAL DELIVERY and extra protection on it. Then I got an email from them said the phone is damaged and they can't give me the full value of the quotation. I just can't believe they are playing the same old trick again, you can read it from other reviews here.
DO NOT USE THEM especially with high value phone, they trick you with higher quotation than other companies but they play "it's damage so I can't give you full value".

I am still waiting for them… Read Full Review

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“I just want to say thanks to the people for posting...”

Written on: 06/11/2009

I just want to say thanks to the people for posting these reviews. i was going to trade my old phone but now I will just sell cheaper to a friend or something.
Thank you for letting me know about this before I took that road.

Can I also say, its a bit coincidental that all the good reviews about envirofone were added to this site on the same day. Others please take into account when reading this!

Many Thanks all (The star ratings of this review are for you)… Read Full Review

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“When flicking through previous reviews and comments, I...”

Written on: 21/10/2009

When flicking through previous reviews and comments, I am beginning to see a pattern when it comes to experiences with this organisation. Based on my own experiences I feel very strongly about pointing anyone looking to possibly trade in there phone with envirofone in completely the opposite direction.

I sent off my Nokia N95 8GB to envirofone after recioeving a quote of £111.60. The phone was sent via recorded delivery and packaged very well.Shortly after the phone was sent out I was… Read Full Review

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“Sent my N95 to them after I had it round for a nearly...”

Written on: 09/10/2009

Sent my N95 to them after I had it round for a nearly a year, got confirmation email 2 days later saying that they accepted the phone at the price the qouted and it was working and my cheque was in the post...

Two days after I receive the cheque and bank it :), in short brilliant service...hassle free £90 for a phone that I woulda just leave in a drawer for the next 5 yrs… Read Full Review

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“I would also like to make a correction to a post I...”

Written on: 04/10/2009

I would also like to make a correction to a post I added to my first review. I said the time envirofone.com took to text my phone after recieving was longer that I imagined and envirofone.com claimed, however I was a very short amount of time, making that a good point for envirofone.com however all other points I made in my first review about the whole trade in gereral and in the second review about time envirofone.com took for the whole trade, were correct as far as I am aware and I still… Read Full Review

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“I would also like to add to my review about...”

Written on: 04/10/2009

I would also like to add to my review about envirofone.com below, that the time envirofone.com claimed to take to send me a letter with an envelope to send my phone back in, the time it took to test my phone after recieving it, and the time it took for my cheque to be sent back to me, ended up being alot more than I first imagined and alot more than envirofone.com claimed… Read Full Review

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“A few weeks ago I sent off my mobile to...”

Written on: 04/10/2009

A few weeks ago I sent off my mobile to envirofone.com, which was an LG KS360, expecting a full payment of £18.45, which already I didn't think was a good trade, however I couldn't sell it any other way so went ahead anyway.
After being sent an email claiming my phone had water damage, I then had the option to accept a payment of £12.92 or have my phone returned, but after I failed to respond to the email within 5 days, envirofone automatically accepted the new payment to be sent.

Envirofone… Read Full Review

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“I'm really sorry some people had a bad experience but...”

Written on: 30/09/2009

I'm really sorry some people had a bad experience but I can't rate them highly enough. Hand on heart I DO NOT work for Envirfone and nor do I know anyone that does.

I am on a contract package with a UK phone company and went for the iPhone. About 2 months later I regretted it. I wanted to go back to my trusty older phone. I'm not into bells and whistles with a phone. I had my iPhone lying around for months before I paid attention to the Envirofone ad on TV. A friend at work had a good… Read Full Review

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Gmanc's Comment

Written on: 18/05/2010

I found this review not helpful because I've just had a bad experience with envirophone as a result of this review.
<br/>
<br/>They've had my phone for over two weeks, now today I get two emails in quick succession. First says they have received it and are testing it. Second says it has failed testing and wont power on! The phone worked perfectly when it was sent. There were no indications the phone is damaged so I sense foul play!
<br/>
<br/>They have offered me a quarter of the original price.
<br/>
<br/>It's a joke company.

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Marie22's Comment

Written on: 30/08/2012

I think you are in the minority. Everyone I seem to speak to has not a good word to say about Envirofone.

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“I got my cheque within days from envirofone ,...”

Written on: 29/09/2009

I got my cheque within days from envirofone , persoanlly i think it depepnds if your phones is in working condition or not.
Id certainly use envirofone again , ive had no problems with them in the past and wont hesitate to use them again… Read Full Review

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“altho the advert is quite annoying it encouraged me 2...”

Written on: 29/09/2009

altho the advert is quite annoying it encouraged me 2 send my old phone and i found the process very quick and easy!! considering the postal strikes at the moment, after sending my phone as just standard delivery i recieved my cheques within 2 weeks!! very impressed, i would definatly recomend using this site… Read Full Review

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“i thought envirofone dealt with my phones very quick...”

Written on: 29/09/2009

i thought envirofone dealt with my phones very quick and easy.i browsed the website and followed the on screen instructions.i had a package sent to my house witch was free to send back.within a week i had a cheque in my hand for over 100 pounds.this resulted in me having a very nice shopp at the weekend.
quick and easy + very helpfull… Read Full Review

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“Envirofone was very simple to use in my experience....”

Written on: 29/09/2009

Envirofone was very simple to use in my experience. Payment was very fast and i had no problems. It was worth sending my phone by courier because apparently royal mail have been jacking phones from packages. Got £58 for my unwanted phone, not bad i reckon and much more trustworthy than ebay or anything like that… Read Full Review

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