Kutchenhaus Reviews - www.kutchenhaus.co.uk

★★★★☆
3.6 / 5
71% of users recommend this
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★★★★★

“Great service, great kitchen”

Written on: 06/06/2012 by ngermain (0 reviews written)

We recently bought a new kitchen from Kutchenhaus Hull. The store team and designer were great with us, very friendly and helpful without trying to push for a hard sell. We looked at different kitchen manufacturers but Kutchenhaus was the only one that gave us what we really wanted. Their choice of units and colours are far better than the others we looked at. They were slightly more expensive but as we have a relatively small kitchgen, it was still a very competitive price and looking at the… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 19/05/2012

Disgraceful! The initial experience at the showroom was positive and to be fair after two or three visits we eventually finalised our kitchen layout. After agreement and seemingly a stab in the dark price summarisation by Kutchenhaus, we were somewhat dismayed that payment was only available by finance deals with a third party or payment in total upfront. We elected to pay the upfront route – never again, but that will become evident a little later. The layout was confirmed by several… Read Full Review

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★★★★☆

“kutchenhaus Chester”

Written on: 07/05/2012

my husband fitted our kutchenhaus kitchen himself. Everything was delivered and was in perfect condition. The delivery men were exceptionally helpful,polite and friendly. Some minor fitments were missing, also glass splashback. The staff in Chester were extremely helpful in dealing with these omissions. I am very pleased with the quality and appearance of the finished kitchen. My only complaint would be that the salesman who planned our kitchen was quite unprofessional in that he was constantly… Read Full Review

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★★★★★

“extreamly satisfied ,kutchenhaus gave us what we asked...”

Written on: 30/04/2012 by geo1946 (1 review written)

from michael the designer to the fitting team they all gave us the kitchen of our dreams, thanks for the excellent service. out of 7 companies we consulted only kutchenhaus gave us what we were looking for and no pressurised selling. the fitters tidied up after each day of work and left the work area spotless. george and cathie anderson… Read Full Review

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★★★★☆

“Amazing kitchen and appliance choices”

Written on: 03/04/2012 by Lynnwraith (1 review written)

We came across Kutchenhaus purely by accident after we moved to Yorkshire and needed a new kitchen for our new home. After consideration, I feel that the initial design phase left a lot to be desired. However, after changing our designer, everything then went smoothly and we received our kitchen within the timescale indicated. The fitter, Marc, was brilliant, he even redesigned our kitchen after his survey visit revealed one or two anomolies, which could only have been recognised by an on… Read Full Review

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★★★★☆

“Buying a Kitchen the Kutchenhaus Way”

Written on: 22/03/2012 by BHusselbee (1 review written)

Having spent quite some time considering what type of kitchen we wanted and researching the local suppliers we decided to visit the Kutchenhaus store in Sutton Coldfield which we had been in before. The first thing you realise is the vast range of kitchens on view. We took our time browsing without the usual practice of the sales person hovering over you. When we were ready the sales staff were there answering our questions professionally, to the point… Read Full Review

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★★★★★

“You get what you pay for – 7* Quality & Service”

Written on: 20/03/2012 by WigginsL (1 review written)

In April 2011 we bought an older sixties bungalow that needed completely gutting and modernising. This was the first time we had ever bought a kitchen so having decided on the work to be done and build schedule I then spent several months looking for a kitchen. I went everywhere you can think of and it is fair to say I was exhausted with looking at either poor quality, badly finished and/or overpriced kitchens. There was even an element of despair creeping in that I wouldn’t get what I… Read Full Review

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★★★★☆

“Very pleased”

Written on: 28/02/2012 by Tracieallen (1 review written)

I shopped around for serval months and had various quotes from kitchen companies but was concerned by the costs involved. I saw kutchenhaus online and went to their breahead store to view the product. I was very impressed with the range of kitchens and found one I liked. Carrie ann dealt with us and spent the next four hours designing a kitchen we liked. Her knowledge and advice was invaluable and resulted in us signing up that day! We had regular calls with updates on any minor changes… Read Full Review

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★★★★★

“Great service and lovely result”

Written on: 10/02/2012 by JudithFisher (1 review written)

This was the first time we've ever bought a kitchen, but Carrie Ann, our sales assistant, took us through the whole process step by step, thinking about practicalities as well as design. We were in the process of buying a new house and Kutchenhaus were able to be flexible with measuring up the kitchen and with dates of installation. We were kept up to date at every point in the process, with Carrie Ann checking we understood the implication of even minor changes. Our fitters were very… Read Full Review

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★★★★★

“Customer comment”

Written on: 30/01/2012

WE ARE PLEASED WITH THE WHOLE EXPERIENCE, FROM THE SALES STAFF, DESIGNER,TO FITTING CONTRACTORS. THE KITCHEN WORKS WELL AND LOOKS SUPERB. WE WOULD LIKE TO THANK JAMIE (SALES) AND HIS TWO ASSISTANTS, JAY THE DESIGNER FOR HIS EXPERTISE AND PATIENCE AND MARK TERRY WHO DID AN EXCELLENT JOB WITH THE FITTING. WE ARE DELIGHTED WITH THE END RESULT … Read Full Review

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★★★★☆

“The only company who made an effort”

Written on: 23/01/2012 by ColinReed (2 reviews written)

After many months of looking at other companies and slow response to requests for ideas and options we found Kutchenhaus. In three visits to the store in Manchester we had the plan for the kitchen we wanted, the salesman was enthusiastic and used design software which provided choices and changes as you waited. The time between costing and site survey was also not long. Once the design was finalised and the kitchen ordered it arrived on schedule (although there was an 8 week manufacturing wait)… Read Full Review

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★★★★☆

“very satisfied customer. ”

Written on: 08/11/2011 by graemebell (1 review written)

satisfied with the sales service,design and layout plans, felt comfortable with the process. install date was a little disappointing, area manger helped the process. the best way he could. but the very efficient installation team and the final kitchen install made up for all the wait. would recommend to anyone. the attitude of the install engineers was commendable and left area clean and tidy and could not do enough to accommodate my requests. excellent team of installers… Read Full Review

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★★★★★

“The Truth about Kutchenhaus”

Written on: 08/11/2011 by james.bingham2 (1 review written)

Earlier on this year we had decided that our kitchen needed replacing. We had looked around all the usual providers, DIY stores etc and also bespoke kitchen manufactures. Whilst many came up with semi decent designs the standard of their product left a lot to be desired. Purely by chance we came upon Kutchenhaus in Hull. From the moment we entered the showroom we were greeted by a lady who allowed us to wander around at our leisure and finally when we needed questions to be answered she… Read Full Review

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★★★★★

“delivering quality”

Written on: 25/10/2011

Our difficulty was that we needed a kitchen built around existing wall and floor tiles. After many months of searching we found kitchenhaus. From the outset we were looked after and all our needs taken into account at the planning stage. Design options were suggested and when we deciding on the finish required, and the choices were many we were never rushed. Delivery was on time and fitting completed with the minimum of fuss and by really pleasant guys. The quality is superb and we now have a… Read Full Review

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★★★★☆

“NEW KITCHEN UNITS AND DESIGN”

Written on: 30/09/2011 by RV8CMRENDALL (1 review written)

Having decided to fit a new kitchen we visited several suppliers in our area, from very well known DIY stores to local traders. Some were less helpful than others. Eventually we tentatively visited Kutchenhaus in Chester thinking we would have to pay more than originally planned - and we did - but you get what you pay for. However we were very impressed from the outset. A welcoming reception, a good browse around on our own to see what was on offer including tasty cups of coffee and more… Read Full Review

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★★★★☆

“Honest Review”

Written on: 23/09/2011 by marymill (1 review written)

We ordered and bought our kitchen units and appliances from Kutchenhaus Chester earlier this year. From start to end we found the service excellent with the staff at Chester being both friendly and professional making our purchase so much easier. The layout of the branch was very good to view which in turn made choosing our units easier and the general feeling of not being 'harassed' to make a purchase both unusual and pleasant. The staff were helpful without being obvious and the time spent… Read Full Review

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★★★★★

“Honest, genuine review”

Written on: 20/09/2011 by FWWAY (1 review written)

We loved the kitchens from Kutchenhaus as soon as we walked into the store but had heard they were expensive so we were a bit apprehensive about getting a quote. We shopped around some other high street diy stores but none of their kitchens seemed to match the build quality. We've previously bought from MFI and have found after a few years that the edging comes off the worktops and the chipboard shows through the cabinet edgings. After a few trips to the shop (where we were always made to… Read Full Review

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★★☆☆☆

“Great Kitchen Units - Appalling Service”

Written on: 20/09/2011

Wanting a stunning kitchen to fit our new extension, we visited the showroom at Chester which looks fabulous, where we sat and watched our dream kitchen put together on the CAD system. A second visit to the showroom to finalise the plan was fine, but that's where the problems started. At that stage they insist on payment in full prior to the order being accepted. NEVER, EVER, AGAIN. The units arrived on time as did the fabulous fitter Tony,(also Glen was great on several later visits) who then… Read Full Review

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★★★★☆

“Very happy with kitchen”

Written on: 11/09/2011 by psambrook (1 review written)

We purchased the kitchen in 2009 from kutchenhaus paying a little more than other stores but as the quality was there to see, also the units came complete/assembled and as i was fitting the kitchen would save time. During the last 2 years of having the kitchen we have been extremely pleased with its durabilty design and finish. The only problem we have had was the Franke tap however i contacted Annette at the chester branch,she was extremely helpfull and i received the new fitting which is now… Read Full Review

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★★★★★

“Excellent kitchen and super design service”

Written on: 03/09/2011 by DaveandOlwen (1 review written)

From the very start the designer listened to what we wanted and then suggested ideas for us to consider, this was very helpful as there were interesting ideas we hadn’t thought about, this helped us come to a decision on the layout...even if some of the designs were to help us see what we didn’t want. He even went to the trouble of sending updated designs to us via email to show layouts that had been dreamed about at night! Delivery time was quicker than advised; the only minor problem was… Read Full Review

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