Kutchenhaus Reviews - www.kutchenhaus.co.uk

Unit 704 Kings Park, Textilose Road, Manchester, M17 1WA
★★★★☆
4.0 / 5
459
80% of users recommend this
  • Value For Money

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Kutchenhaus www.kutchenhaus.co.uk
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★★★★★

“Great people, Great service, great product”

Written on: 16/05/2016

We visited the Sutton Coldfield branch in Birmingham and within minutes we were really impressed with the showroom and the staff made us feel very important and comfortable. The kitchen designed was better than any other designer we went to see and the 3d generated image was great for giving us a real feel for how it would look. The range was vast and there were some really cool options that were well explained to us. Overall a great experience and well worth it. … Read Full Review

By Kutchenhaus

Written on: 07/07/2016

we are glad to hear your over the moon with your new kitchen.
hope you enjoy for many years to come.we have passed on your comments to the team at Sutton.

regards

kh

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★★★★★

“Very professional and helpful”

Written on: 16/05/2016 by DROSSER (1 review written)

We wanted to buy a high quality kitchen similar to those available in Germany, so it was great to find this company based only a short drive from where we live. We were particularly pleased that the units will be manufactured to our specifications in Germany. We visited the Kutchenhaus branch in Sutton Coldfield to plan our new kitchen and received a very informative and expert service. We discussed the colour of the doors and chose the worktop. We selected the appliances and the sink and… Read Full Review

By Kutchenhaus

Written on: 07/07/2016

we are glad to hear your over the moon with your new kitchen.
hope you enjoy for many years to come.we have passed on your comments to the team at Sutton.

can you also send some pictures to the store we would love to see it.

regards

kh

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★★★★★

“Who's a happy girl...? I AM!”

Written on: 14/05/2016 by Soper4127 (1 review written)

The sheer torture and torment of finding the right kitchen....We'd bought our forever home but it had the most horrendous kitchen imaginable. We trawled round every kitchen shop and checked out every website trying to find exactly what we wanted. We had multiple designs done, mostly great, but none hitting the "everything we want" mark. The reason we went with Kutchenhaus in the end over the others was quite simple really, the designer thought outside the box and managed to give us extra space… Read Full Review

By Kutchenhaus

Written on: 07/07/2016

we are glad to hear your over the moon with your new kitchen.
hope you enjoy for many years to come.we have passed on your comments to the sales team.

can you also send some pictures to the store we would love to see it.

regards

kh

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★★★★★

“Superb Amazing Kitcen”

Written on: 12/05/2016 by Harry1985 (1 review written)

We visited a few other kitchen retailers, but then we stumbled into Kutchenhaus and were amazed at the high quality product and amazing value for money. The kitchen comes pre-build rigid units i.e no flat pack rubbish, the product is very strong and looks amazing. We did have one issue with a unit that came, but it was sorted very professionally, yes there was a wait, but this is a custom built product, built to order. To sum up - absolutely love the product and fantastic service… Read Full Review

By Kutchenhaus

Written on: 07/07/2016

we are glad to hear your over the moon with your new kitchen.
hope you enjoy for many years to come.we have passed on your comments to the sales team.

can you also send some pictures to the store we would love to see it.

regards

kh

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★★★★★

“Ordered new kitchen”

Written on: 11/05/2016 by Byrd320 (1 review written)

Ordered new kitchen from Sutton Coldfield branch. Staff very friendly,helpful and not at all pushy. Kitchen design is fabulous and units are of a very high standard. The only negative was being limited in our choice of worktop as we have too long a run and didn't want a join in the work surface - but we would have that problem wherever we went!! However the work surface matches perfectly and I doubt we would have been able to find as good a match in any other finish!!! The price including… Read Full Review

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★★★★☆

“Pleased with our finished kitchen”

Written on: 10/05/2016 by grady27 (1 review written)

Visited many showrooms in the Midlands and in our opinion Sutton Kutchenhaus has the biggest and best display. The staff were very friendly at all times and the guy who designed the kitchen did an excellent job. The kitchen was delivered on time a week or so before fitting was due to take place.The two fitters we had were absolutely brilliant in every respect. The granite surfaces too were fitted immaculately. The only problem we had was that the wrong double oven housing was… Read Full Review

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★★★★☆

“Mr and Mrs Biles Review”

Written on: 02/05/2016 by TerryBiles (1 review written)

Sutton Coldfield branch colleagues were excellent and fully explained all products. Planning was very well executed Delivery of products and installing of new kitchen was concluded to our satisfaction and the old kitchen was removed. All of the work was completed in one week but the removal of the old kitchen cupboards and white goods left or revealed damage to the existing kitchen walls or plasterboard. Therefore time was needed to effect any repairs but the new kitchen was installed the next… Read Full Review

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★★★★★

“Excellent”

Written on: 01/05/2016 by Rachles (1 review written)

Brilliant customer service in store at the Sutton Coldfield branch. They were there to answer any questions without being pushy. They have a little cinema room for the kids so they don't get bored which I thought was great. They also provide a lovely cup of coffee and a drink for my little one. Very impressed would recommend, just can't wait till my kitchen arrives… Read Full Review

Rachles's Response to Rachles's Review

Written on: 16/08/2016

Kitchen has arrived and been fitted by our own fitter. Everyone complements on how nice it is. Delivery was on time and the two drivers nice a polite. We encountered no problems. I don't normally review things but was told you get a £50 m&s voucher, but as of yet have not received one kutchenhaus!!!

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★★★★★

“great looking kitchen”

Written on: 28/04/2016 by Chrisy132 (1 review written)

very helpful staff at showroom in Sutton Coldfield with a lot of experience. Planned kitchen to fit what we wanted and recommended different choices. Kitchen arrived on time as expected, and fitters were there as promised to install. Very experienced and quickly had kitchen installed. Great quality and would recommend friends or family to go to Kitchenhaus… Read Full Review

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★★★★★

“ive just returned from an appointment at kutchinhaus ”

Written on: 13/04/2016 by newman1927 (0 reviews written)

very pleased with treatment from staff attention to detail and general customer service very helpful .I suggested a ceiling price and the planner did everthing in his power to accommodate my needs.i am very pleased with the outcome and look forward to my new kitchen being fitted… Read Full Review

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★★★★☆

“Before visiting Kutchenhaus we went to every kitchen...”

Written on: 12/04/2016 by Quadir121 (1 review written)

Before visiting Kutchenhaus we went to every kitchen place you can think of and got our kitchen designed. However we were still not satisfied. The team are very friendly, and listened to what we wanted. The kitchen design was brilliant for the space we have had. The only reason we have given it 4 stars is we are yet to have it delivered and installed, but the service so far has been great. We received z call when the kitchen was ready, and we asked if we could have it delayed as we were not… Read Full Review

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★★★★★

“Made right decision by choosing kutchenhaus”

Written on: 07/04/2016 by Neilwheldon (2 reviews written)

After months of searching every kitchen company in the area we decided on kutchenhaus the staff in the York showroom were excellent ,no pushy sales patter or bluffing I was pleased with the price given which was comparable to other companies,lovely cup of coffee and chocolates,care and detail with plans to maximise use of space.well organised delivery of units every single piece was itemised.Fitting team were excellent job started and completed on time.I Was very impressed with the finish, door… Read Full Review

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★★★★☆

“Kutchenhaus offer a great service”

Written on: 23/03/2016 by Aneel81 (1 review written)

Kutchenhaus offer a great service and have a large range of products to view. Very professional and friendly team Customer: Aneel Loi - Visited the Kutchenhaus Sutton Team… Read Full Review

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★★★★★

“Top quality, great price!”

Written on: 18/03/2016 by Craig1171 (1 review written)

We had been looking around for a kitchen for a while and after looking around the showroom in Sutton Coldfield we found the ideal kitchen style we wanted. We met up with the designer and were treated with courtesy and given lots of impartial advice. We walked out having ordered our dream kitchen at a price we were very happy with. The plans and designs given to us were amazing we can't wait to see the finished kitchen. Not the cheapest but you get why you pay for… Read Full Review

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★★★★★

“Excellent customer service.”

Written on: 18/03/2016 by twGarrett121 (1 review written)

Great company to deal with. Have just ordered our second kitchen with them as we are moving to another house. The product is expensive but good value.Our 6 year old kitchen still looks brand new. Prompt response from customer service is a definite plus. … Read Full Review

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★★★★★

“Excellent Kitchen”

Written on: 15/03/2016 by KerryLisa (1 review written)

We went to the Sutton coldfeild store to order our kitchen. Staff are extremely helpful and make sure you understand the whole process from start to finish. I have already been emailed by Kutchenhaus to keep me up to date with the next stage of the ordering process. My kitchen fitter recommends these kitchens as he states they are so easy to fit! Can't wait to see the finished product!… Read Full Review

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★★★★★

“Fabulous Dream Kitchen”

Written on: 13/03/2016 by pigginhona (1 review written)

We chose and put a deposit down on our kitchen a while before we were able to go ahead. the team at the Sutton Coldfield branch kept in contact but were not pushy in anyway. We felt guided in our purchase not pushed. We had to change the delivery date at very short notice and again the team were really helpful and we were able to arrange a mutually convenient time. The kitchen was delivered at 6.30 in the morning but again I was aware of that. My builder who has been fitting kitchens for… Read Full Review

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★☆☆☆☆

“Unacceptable Customer Service”

Written on: 11/03/2016 by McGarryvr207 (1 review written)

Having spent over two hours planning our dream kitchen and agreeing to pay a £300 deposit we now feel we have been totally let down. Whenever we try and contact the manager who planned our kitchen he is not available and does not return your calls because he is too busy! The staff when they return your call , phone the wrong number even tho they have the correct details. Having phoned the York Store to request details of who to formerly complain to the response was that they would get a… Read Full Review

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★★★★★

“Sutton Coldfield Kutchenhaus”

Written on: 08/03/2016 by dannymagnus (1 review written)

Really liked the service we received in Sutton Colfield. The store was really well laid out and we were greeted straight away. We asked to be left to browseand had no pressure but some one was on hand. Upon leaving the store we were asked if there was anything we liked and what we were in the market for. It was good to be given a contact card as we left so we knew we spoke to. To be fair we saw a kithen we liked on entering and it was a sale item. The advertised price was a little confusing… Read Full Review

By Kutchenhaus

Written on: 10/03/2016

Thanks for your review and am glad you have been pleased with the service you have received . I will pass your comments onto to the team at the Sutton Coldfield store.

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★★★★★

“over the moon”

Written on: 27/02/2016 by kevinwhit (1 review written)

very impressed with the way we were treated at the Sutton Coldfield branch. They were very professional and very accommodating.Nothing was too much trouble.Also they contacted us when they said they would.Overall we are very happy with the way we were treated and very happy with the kitchen.the fitters were also professional and very polite,they also tidied up when they had finished.10 out 0f 10 from me… Read Full Review

By Kutchenhaus

Written on: 29/02/2016

Thank you for you feedback and I am glad you are happy with the service you received from the store and the fitting team who fitted your kitchen.
I will pass on your comments to the store team as well as the fitting team.

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