Kutchenhaus Reviews - www.kutchenhaus.co.uk

Unit 704 Kings Park, Textilose Road, Manchester, M17 1WA
★★★★☆
4.0 / 5
386
79.3% of users recommend this
  • Value For Money

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★★★★★

“Fantastic kitchen, beautifully made!”

Written on: 07/01/2016 by Lizheath1 (1 review written)

I initially only went into kitchenhaus to bowse for ideas, all I knew was, I was after was a contemporary kitchen. I was really impressed by their showroom kitchens a liked the look of a couple. We had a budget in mind and didn't think we would get what we wanted for that budget but they had some offers on so I booked an appointment with the kitchen planner so we could get a better idea of what we could get for our money. The planner was great at helping us work out ways to keep some costs… Read Full Review

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★★★★★

“Thrilled with our dream kitchen!”

Written on: 07/01/2016 by AmandaC100 (1 review written)

My husband and I visited the Sutton Coldfield showroom and instantly fell in love with the first kitchen we saw. The showroom at Sutton is fantastic and knocks spots off the other showrooms in the area. The staff are friendly and helpful without being pushy and even our kids enjoyed the visit thanks to the mini cinema room. Out of the 3 quotes we had from kitchen companies Kutchenhaus were the most expensive but only slightly and we felt it was worth paying the extra because of the quality… Read Full Review

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★★★★★

“Exceptional Quality And Service”

Written on: 29/12/2015 by SRoberts72 (1 review written)

I was recommended by my friend, who has been fitting kitchens for nearly 30 years, to take a look at a Nobilia kitchen. I did some research and came across Kutchenhaus. Our nearest store was Sutton Coldfield so we popped along to have a look and were very impressed by the choice and quality of the Nobilia kitchen range. Whilst we were in the store we managed to have a chat with the kitchen designer, who planned us a kitchen there and then. Within 45 minutes we had a design on paper which was… Read Full Review

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★★★★★

“BEST KITCHEN EVER BOUGHT!”

Written on: 27/12/2015 by AmrekeKelley (1 review written)

We couldn't be more happy with our purchase. The kitchen was a fantastic buy - it is everything the Sutton Team at the Princess Alice Retail Park said it would be and more. The build quality was beyond our expectations with everything being delivered to us already put together - even the door handles were in place! And the kitchen itself is beautiful and it is clear to see that thought and care was put into every element of the design. We can't wait to start using it! So far we have had no… Read Full Review

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★★★☆☆

“Good Product”

Written on: 22/12/2015 by Qwrtyuiop (1 review written)

Kutchenhaus Sutton Coldfield were really helpful. The advisor in particular was extremely knowledgeable. Quality of the product is really good and much better than competition at a similar price point. A bit disappointed with the installation and finish. 

There are quite a few different stages and it didn't quite come together as planned. Not entirely Kutchenhaus' fault. I'd definitely use them again but I'd plan the install much better knowing what I know now. 

Just make sure you ask who is
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★★★★★

“Excellent quality and service”

Written on: 22/12/2015

Whilst in the process of building a new house, my husband and I first encountered Kutchenhaus at the grand Designs show in Birmingham. So with Sutton Coldfield being our nearest store, we paid them a visit. The designer was very knowledgable and made recommendations which wouldn't necessarily increase the cost. We placed the order but then our build was delayed but all the staff at the store were patient and it felt they were feeling our pain with us. Eventually we got to the point of… Read Full Review

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★★★★★

“New Kitchen”

Written on: 12/12/2015 by Trev864 (1 review written)

On the recommendation of a friend we visited the Sutton Coldfield showroom of Kutchenhaus and we are glad we did. We had been to several local kitchen retailers prior to this (including some well known national brands) and had left feeling disappointed. The staff at Kutchenhaus were a complete contrast to this. They could not do enough to help and their thorough knowledge of their products was clearly evident. The designer was superb and came up with an excellent plan for our kitchen. We were… Read Full Review

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★★★★★

“Excellent Service York”

Written on: 01/12/2015 by Ben2015 (1 review written)

We had our kitchen designed at York who was fantastic from design to delivery. All of the team at York could not have done any more to make the experience easy and hassle free. The kitchen was delivered in good time and although there was one cupboard which was slightly marked this was immediately replaced without any fuss. I cannot recommend him and his entire team highly enough as during the process we changed quite a few details. It has really made a huge impact on the renovation to our… Read Full Review

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★★★★☆

“fantastically patient”

Written on: 28/11/2015 by Tamara209 (1 review written)

We are quite fussy and when we are spending a lot of money we want what we want! Well we got it. The staff could not have been more patient, we were sceptical about having to hand over a lot of money before we actually got the kitchen but it was fine- everything arrived when it should have and the fitter ,was lovely. he check with us and really fitted in with our work schedule. I have never paid for a posh kitchen before but it was well worth the money. The only reason we gave 4 stars is… Read Full Review

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★★★★★

“Friend and professional service!”

Written on: 24/11/2015 by 428O'Rourke (1 review written)

After having searched just about every kitchen showroom in the West Midlands we finally settled on buying a Kutchenhaus kitchen. The staff were extremely helpful and ensured that we were listened to when considering the design but also guided us as to what would and wouldn't work. Our kitchen hasn't yet been fitted so I hope the fitting service is as good as our experience so far!… Read Full Review

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★★★★★

“Excellent Customer service ”

Written on: 22/11/2015 by MatDunn321 (1 review written)

We visited the Sutton Coldfield branch with a vague idea of plans for a kitchen, when we left we had the design perfected. The staff were all friendly and helpful but not pushy. We had a consultation where we were advised of plans for layout, ideas etc this wasn't rushed but helpful and informative where we were advised on appliances and shown products in the showroom to get ideas of colours, staff allowed us to take away sample unit colours to enable us to match flooring. We are looking… Read Full Review

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★★★★★

“Our search for a kitchen ended at Kutchenhaus”

Written on: 21/11/2015 by Robinsonxt241 (1 review written)

We did our homework looking for quality and a kitchen that would last as we are not the type to keep changing things and our current kitchen was German and well built. It was well worth the trip to Sutton Coldfield store to look at the designs as they have a great showroom and you get a good feel for how your own will look.They can do a cad drawing so you see how it will look in situ. We decided on ivory high gloss door fronts and they look amazing, the units were fitted in a day and we are… Read Full Review

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★★★★★

“Outstanding Design ”

Written on: 20/11/2015 by Superstorm (1 review written)

Could not say a bad word about kutchenhaus the staff and Designer at Sutton Coldfield were excellent and very professional.The Design of the kitchen wasn't straight forward but with the help of the person I dealt with we overcame the issues. From the Delivery driver who delivered the kitchen on the Friday on his own to the fitter who started on the Monday it was a complete Team Effort, and the result a outstanding well fitted kitchen and excellent attention to detail on all aspects of the… Read Full Review

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★☆☆☆☆

“Terrible kitchen ”

Written on: 18/11/2015 by McFarlandck228 (1 review written)

Really badly fitted kitchen Only weasel words from customer service. … Read Full Review

Fredrrrrrr's Comment

Written on: 18/11/2015

Forgot to say brought from Kutchenhaus who promised expert fitting!

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Customerserviceskh's Comment

Written on: 19/11/2015

Hi please feel to contact me as I have no record of you as a customer and do not recall speaking to you.
Please contact me.

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Customerserviceskh's Comment

Written on: 24/11/2015

Hi as per our last 2 comments please contact us as have no record of you under this name and would like to discuss further and resolve

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Customerserviceskh's Comment

Written on: 19/11/2015

Hi please feel to contact me as I have no record of you as a customer and do not recall speaking to you.
Please contact me.

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★★★★☆

“Super contemporary high gloss kitchen”

Written on: 14/11/2015 by Koen144 (1 review written)

I have waited 28 years to have another kitchen and I am very excited with the result. The corner cupboard with the swivel shelving is amazing. The quality and finish of the kitchen is superb. The planning with the kutchen hays was exemplary, he sat with us for three hours deciding what we wanted and then suggesting alternatives, or had we thought of this and that. We started with an essential list, then added the luxuries budget allowing. The only negative was the fact we have to wait for our… Read Full Review

Bobbie12's Comment

Written on: 14/11/2015

Forgot to say this was the New Oscott branch of Kutchenhaus. Thank you c

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★★★★★

“A more than satisfied customer!”

Written on: 09/11/2015 by Ericarollason (1 review written)

The staff at the York store were friendly and knowledgeable but never pushy. The designer gave us really sensible advice and came up with a clever idea to cope with a tricky corner. It worked brilliantly and it has become the focal point of the kitchen. I liked the mix and match approach to choosing units, doors and accessories this makes the kitchen feel individual. We did have a budget which the designer respected and helped us to get the most for our money. I thought that the computer… Read Full Review

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★★★★☆

“Just what I wanted”

Written on: 27/10/2015

Staff at sutton coldfield were friendly and helpful. Love the design of my new kitchen makes great use of a smallish space. A solid good quality kitchen. fitter did a great job and again was friendly and helpful all the rubbish was removed day after kitchen was finished. So far really happy… Read Full Review

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★★★★★

“What a great Company”

Written on: 23/10/2015 by helenhiggins (1 review written)

Could not say a bad work about Kutchenhaus. The staff in the showroom were excellent very professional & nothing was too much trouble, the design of our kitchen was outstanding & once installed looked amazing . We had two great kitchen their experience made it look so easy. The whole experience has been a pleasure, what a great company would definitely recommend to anyone. We would like to thank all the staff that was involved from beginning to end what a great team… Read Full Review

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★★★★★

“Exceptional Customer services.”

Written on: 19/10/2015 by RonGurr (1 review written)

Bought a stunning kitchen, 3 years ago, through the Hull branch but, unfortunately, they moved. I had to contact The York branch after a rather unfortunate accident damaged 2 doors on the base units. Well, I could not have expected better help from the customer services staff there. They went out of there way to check if the doors were still available from Germany, then ordered them for me. These doors arrived, very well packaged within 10 days and were refitted in place of he damaged units… Read Full Review

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★☆☆☆☆

“Disappointment”

Written on: 11/10/2015 by BriaBruce423 (1 review written)

The customer service is simply not customer focused. They refuse to accept responsibility for poor work and say sorry. I got the feeling they hope you will be worn down and give up. The work I had was shoddy with lots of corners cut. I wish I had fitted one from ikea. Half the cost, less stress and more satisfaction. Quality is ok but not Alno. Please I just want someone from kutchehaus to say sorry and not blame a subcontractor. … Read Full Review

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