Kutchenhaus Reviews - www.kutchenhaus.co.uk

Unit 704 Kings Park, Textilose Road, Manchester, M17 1WA
★★★★☆
4.0 / 5
450
79.8% of users recommend this
  • Value For Money

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★★★★★

“Excellent value for money kitchen experience ”

Written on: 01/09/2016 by Castleford1 (1 review written)

The experience with Kutchenhaus has been excellent. The staff took all our needs into account and came up with a perfect design for our kitchen and utility room. The planning in the showroom was a pleasent experience, not our experience when purchasing kitchens with other retailers. The price was very reasonable, good value for money, comparable with many high street suppliers, however the quality and design seems so much better. Although there were a couple of minor issues when delivered on… Read Full Review

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★★★★☆

“Love our kitchen”

Written on: 29/08/2016 by Mrsfernihough (1 review written)

Sutton Coldfield showroom staff and planner brilliant, friendly and helpful gave great advice worked to our budget. Kitchen fitters great only took 2 days and that's as they had to work round some issues. Only problem was quite a long lead time waiting for the kitchen but would definitely recommend… Read Full Review

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★★★★★

“Just the bizz, 20th century look”

Written on: 28/08/2016 by qsFlanagan196 (1 review written)

Visited bnq/swan/wicks/ & 3 other kitchen fitters. All 6 printed out the same layout. so thought just pick the quickest to fit..... Then i was told of ktchenhause, never knew of them before (i am 57) moved & had a few kithens over those years.....The designer asked if she could move the layout on the inhouse computer to show me another way to layout the kitchen, different from the way that the other 6 had all done in the same way as i said...... It now looked 21st century & the advise was… Read Full Review

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★★★★☆

“Quality Kitchen great design”

Written on: 22/08/2016 by Elisenewman (1 review written)

Great design. Quality fittings and appliances. Few problems with fitting due to plumbing issues. These were overcome and resolved by the excellent guys that came to fit the kitchen. Most laid back Yorkshire men I've ever met. Would recommend to anyone… Read Full Review

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★★★★★

“We Have just ordered our third kitchen from them”

Written on: 15/08/2016 by Coffey1976 (1 review written)

We bought our first kitchen from Manchers around 8 years ago, that still looked perfect after 6 years. We now develop houses and are buying kitchens from the York branch. The design service means your kitchen arrives ready to install and can be in in one day. The finish and quality gives the 'wow' factor which sells a house without any questions. We have used other makers but the quality and lack of attention to detail lets them down. You do need to be organised to order your kitchen in plenty… Read Full Review

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★★★★★

“Outstanding Kitchen Supplier - The Best on the Market”

Written on: 09/08/2016 by mariabland (2 reviews written)

We started looking at new kitchens in January 2016 as we had major home refurbishment plans in place - we looked a various suppliers and where shocked at the high prices offered and the pushy sales style and so became a little disillusioned - however our daughter persuaded us to look at Kutchenhaus - I had my reservations as the showroom looked so amazing and thought that its location in Barton Court in the Trafford Centre would also lend itself to the same extortionist prices and hard sell -… Read Full Review

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★★★★★

“Really thorough design process”

Written on: 31/07/2016 by EAWood (1 review written)

I've just ordered my new kitchen from kitchenhaus York. The process was very thorough - I had 2x 2 hour appointments - and I'm amazed at how much extra work and cupboard space I'll have compared to what I have already. The team were very helpful and understood my needs. Can't wait for it to be fitted. … Read Full Review

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★★★★★

“They love kitchens”

Written on: 22/07/2016 by Aldersp (1 review written)

Went into the York showroom a few weeks ago looking for a new cooker hood. Have now ordered a complete new kitchen as the service and way they go about talking to you excite you about what you could do in your own home I loved the way that you can mix and match pretty much anything and see what it will look like on the screen. Let's hope the rest of the experience matches the journey so far… Read Full Review

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★★★★★

“Review of Design Experience with Kutchenhaus Birmingham”

Written on: 19/07/2016

When we entered the showroom , I took a deep breath because the display kitchens looked so slick that I immediately thought we can't afford this. The design work done during the visit satisfied all our wishes unlike visits to other suppliers and we left with a quote and design exactly as envisaged. The whole experience was excellent and we can't wait for the building work to finish to enable our beautiful kitchen to be fitted. The design drawings were emailed to us and we were able to take… Read Full Review

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★★★★★

“Simply the best”

Written on: 15/07/2016 by Mikeandchris (1 review written)

Superb,both product and service.After looking for a new kitchen for two years,and almost choosing Howdens,we found Kutchenhaus in York by accident.We thought it would be too modern for us (being in our late 60s)and too expensive.We were wrong on both counts.Price,quality & design were excellent &the staff friendly & patient. Highly recomended… Read Full Review

By Kutchenhaus

Written on: 18/07/2016

thankyou for your review. we have passed on your details to the York Store.
we are sure that you will enjoy your new kitchen for many years to come.

regards

kh

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★★★★★

“Pleasant Professional Service”

Written on: 05/07/2016 by Richard_Y (1 review written)

After walking into the York showroom with a cynical view, in particular to cost, I was very pleasantly surprised by the friendly approach of the sales staff. After an impromptu tour I was invited to make an appointment for a design meeting, which though still cynical on cost I agreed to. The design meeting held was inspirational, then when it came to finding out the price I was amazed - comparable to all the competitors, even Wren and B & Q, even though I would say the quality is far… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

Thankyou for you feedback. we have passed your comments onto the York store.

kh

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★★★★★

“Terrific Quality Kitchen”

Written on: 01/07/2016 by pleasant (1 review written)

Kitchen fitted and supplied excellent. Still excellent after two years. Any advice even after two years that we have asked for has been given successfully. Would not hesitate to recommend a Kutchenhaus kitchen, large or small and fitted by their fitters. Many thanks… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

Thankyou for you feedback. we are sure your kh kitchen will be the heart of your home for many many years.

regards

kh

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Jasbansal's Response to pleasant's Review

Written on: 02/07/2016

I am very pleased with the consultation and the actual design of my kitchen. The time and advice recieved on getting the design down to choosing has been excellent. I can't wait for the Fitting Team to start fitting my kitchen in.

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By Kutchenhaus

Written on: 05/07/2016

we are glad you are very happy with your kitchen choice.
if you need anything further in the future please do not hesitate in contacting us.
now relax and enjoy your kitchen for many many years.

regards

kh

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★☆☆☆☆

“No Idea”

Written on: 01/07/2016 by Kweekum (1 review written)

Having made a 30 mile trip to the Trafford Centre , we entered the Kutchenhaus Showroom and found a Kitchen that we really liked. Following the instructions on the window.." Call in now for a free quote and plan"...we approached a member of staff. "We only do plans by appointment" said he. " That's not what it says on the window" said I 2If you want a plan you'll have to make an appointment" " So" said my wife " Weve got to go home, make an appontment and then come back?" Yes was the reply and… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

we are very sorry that you feel you have not had the service you required. our aim is to always provide the best possible service and it is unfortunate that all our designers were busy when you entered the Manchester store.
Please feel free to email our customer service manager or alternatively please provide your details and we will do everything possible to ensure you receive the service that we are famous for.

regards

kh

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★★★★★

“looking forward to getting the kitchen fitted”

Written on: 27/06/2016 by steveelsworth (1 review written)

Kutchenhaus were the third kitchen centre we'd approached and when we went in we originally just went in for nosiness after having got two quotes from Wren's and Howden's. Both quotes involved us having to make compromises to the design because they were stopping selling some of the colours and designs we wanted. They told me i could have a breakfast bar in any shape i wanted, but when i said what i wanted they said they couldn't do it, kutchenhaus said they could please my unique tastes and… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

Thankyou for your comments.i have passed this onto the York store and please don't forget to send us some pictures once your dream kitchen is installed.

regards

kh

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Janecleverley1's Response to steveelsworth's Review

Written on: 15/10/2016

A year on and we are still having problems..to cut a long story short...unless you use Kutchenhause to fit your kitchen don't bother using...I'm told that since we bought ours that system has changed where by you can now pay £200 for a survey if you are supply only customers to ensure it will fit...however that was not an option for us or if it was it was never quoted....a massive
Fault has come to light whereby the plans do not show an rsj running in the centre of our ceiling.. Hence our tall units have never fitted and have had to be bodged to fit...the sink that we had and left in the capable hands of Kutchenhause to choose for us is not fit for purpose and parts of it keep eroding... The same parts are sent and the same keeps happening, although this should be being rectified after months of a fight!!...parts were missing to the kitchen which may not seem like the end of the world to some but when you have used your life savings for your dream kitchen...believe me it matters!!...all in all we have spent £8000 and are still paying for something that is not perfect by far...sorry Kutchenhause I have refrained from commenting for so long but I would not want anyone to go through what we have!!

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★★★★★

“Excellent from start to finish.”

Written on: 26/06/2016 by 1989Silva (1 review written)

We have just come to the end of our kitchen refurbishment and we are absolutely thrilled with the result. From the beginning when we attended the planning appointment to the final stage when the kitchen worktops were fitted we have had no complaints at all. The staff at the store were really friendly and helpful and they were always at the end of the phone if we had any queries. They were very knowledgeable about the products and gave us lots of ideas and advice. The kitchen fitter was prompt… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

Thankyou for you feedback. we have passed your comments onto the installation department.

enjoy you new kitchen.

regards

kh

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★★★★★

“Excellent from start to finish !”

Written on: 18/06/2016 by NickPonting1 (0 reviews written)

Having looked in the York showroom, we thought the excellent quality and designs available would mean a very expensive kitchen, and we were pleasantly surprised with the prices quoted, which included fitting of all the cabinets and worktops etc. The designers were very professional and improved upon our original plans.The delivery and installation were exactly as promised. We would not hesitate to recommend this company to anyone wanting a new kitchen. … Read Full Review

By Kutchenhaus

Written on: 05/07/2016

we are pleased to hear that you are happy with your kutchenhaus kitchen. we have also passed your details onto the team at York.

regards

kh

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★★★★★

“Great service”

Written on: 17/06/2016 by kaybains (1 review written)

It was a brilliant experience to choose our dream new kitchen . I was dreading it but they made it so easy for us to choose from. The computer design was brill , they listened to everything I wanted and worked on it. The staff was brilliant, appointments was made quickly and they gave us plenty of time , full attention while working on the design… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

we are pleased to hear that you are happy with your kutchenhaus kitchen. we have also passed your details onto the team.

regards

kh

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★★★★★

“Kitchen Planning made Easy”

Written on: 16/06/2016 by jtomo1 (1 review written)

We initially visited several places around the York area to gain ideas on what we wanted against the reality. Kutchenhaus (Foss Islands rd) York was the second showroom we visited. There was so much choice and we didn't really know where to start, we booked an appointment and the process started from there. The design process brought to life our ideas and we could visualise the final layout.  The designer was full of ideas and was very knowledgeable with the whole process. After finally… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

we are pleased to hear that you are happy with your kutchenhaus kitchen. we have also passed your details onto the team at York.

regards

kh

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★★★★★

“Excellent Service”

Written on: 12/06/2016 by 123-tia1 (1 review written)

We have been exceptionally pleased with all aspects of our purchase of our new kitchen. From the minute we first visited our Sutton Coldfield store right through the process of design, ordering, arrival and installation, everything has gone according to plan and we are more than happy with the results. At no time were we put under pressure to buy and everyone at the store were always happy to deal with any queries we had. Communication has been good and we have always been kept well informed… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

we are pleased to hear that you are happy with your kutchenhaus kitchen. we have also passed your details onto the team at Sutton.

regards

kh

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★★★☆☆

“Buying is Easy-Sorting out install problems a nightmare”

Written on: 10/06/2016 by DandJW (1 review written)

No problem ordering. Design was lovely. Problems start after ordering. Parts missing/broken on delivery. Waited 5 weeks for replacements, fitters turned up, replacements for damaged goods were damaged and missing parts were missing again. Fitters said they would go to York showroom for parts and return, waited all day nothing. Called the fitter who said showroom said they would order missing parts, nobody told us. Calls to chase aren't returned… Read Full Review

By Kutchenhaus

Written on: 05/07/2016

we are sorry to hear you have had issues with the install of your new kitchen. i have passed your comments onto the customer service team. please do not hesitate in contacting us if you require further assistance.

regards

kh

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Dandjw's reply to Kutchenhaus's Comment

Written on: 10/08/2016

Your store know they haven't finished the installation or corrected the problems.
It is now 5 months from the start of the installation, job isn't complete and no contact form York store or Head Office.
Am arranging to have a third party finish the job and pass the cost and my wasted time via an invoice to Kutchenhaus.

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