Kutchenhaus Reviews - www.kutchenhaus.co.uk

Unit 704 Kings Park, Textilose Road, Manchester, M17 1WA
★★★★☆
4.0 / 5
396
79% of users recommend this
  • Value For Money

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★★★★★

“Great quality and service”

Written on: 19/02/2016 by KarenAndSam (1 review written)

We bought a kitchen from Kutchenhaus last year and fitted it ourselves. We were impressed with the great value we got as the units were all high density and well finished with quality fixtures and fittings. Everything looks as good as new a year and a half later and we're still thrilled with the result. The shop assistants were extremely helpful and friendly and did not push us to buy anything we didn't need. Also the work surfaces really are extremely hardy and have not stained or scratched… Read Full Review

By Kutchenhaus

Written on: 22/02/2016

Thanks for the great feedback and I am glad that you are delighted with your new kitchen

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★★★★★

“Great advise and showroom in Sutton Coldfield”

Written on: 13/02/2016 by Kutchenhaus215 (1 review written)

We have visited many kitchen showrooms , the Kutchenhaus showroom was significantly better than any other we visited. The team were on hand for support and advise , and gave us as much time as we needed to choose our kitchen. The quality of the kitchens and the range of products on show made making choices easy. A special thank you to those who have fielded many phone calls and e-mails promptly . The kitchen planning service is excellent and the images of our kitchen which we received have… Read Full Review

By Kutchenhaus

Written on: 18/02/2016

Many thanks for your comments which will passed onto the team in Sutton Coldfield. Glad the service has been excellent and not long to wait now !

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★★★★☆

“Great service from the Sutton Shop, West Midlands”

Written on: 04/02/2016 by TracyMH (1 review written)

We had a great experience and service from the team in Sutton. Very personal and professional and really great with advice, ideas and experience. We now have had full install and we are delighted with the kitchen. Whilst we were happy with the price and service a couple of things were a little disappointing from the general company service. I needed to be made fully aware what a 'dry fit' was. This meant I got the appliances within my package, but actually, the fitter was only able to fit the… Read Full Review

By Kutchenhaus

Written on: 18/02/2016

Thanks for your great review and glad you have been pleased with the service you have received and that you are delighted with your kitchen.
With regard to the dry fit service , as we price each item individually on the fitting costs then this is adaptable to all needs , however I will pass your comments on to the designer to ensure this is explained clearly to all customers
With regard to your German appliances - rest assured your 2 year warranty is registered with us and covered fully in the UK

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Tracymh's Response to TracyMH's Review

Written on: 04/02/2016

Review made by Mrs Harriott - Purchased from Sutton Branch in September 2015, install was December 2015.

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★★★★★

“Professional and efficient service”

Written on: 02/02/2016 by Sutton123 (1 review written)

We were made very welcome without being pestered when we first visited the store. We were left to look round and she answered our questions. We had just popped in for a look at that point. We then decided to make an appointment and have a design for our kitchen. Again she helpfully showed us round and helped me decide what I wanted. He then designed our kitchen. He listened to our requirements and advised us without in any way pushing us to spend money we did not want to spend. I wanted a Neff… Read Full Review

By Kutchenhaus

Written on: 18/02/2016

Thank you for your comments regarding the service you have received in the showroom which I will pass on to all the team . I am glad that you have decided to purchase your kitchen and have it installed by us also.
If we can be of any further assistance then please don't hesitate to give us a call

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★★★★★

“Great service and great kitchen”

Written on: 01/02/2016 by gav198 (1 review written)

Loads to choose from great kitchen designer and team. Cheaper than a quote from wickes for a better kitchen in my eyes. Worktop comes as already cut for you unlike other stores. They fit it to your budget which is a good feature… Read Full Review

By Kutchenhaus

Written on: 18/02/2016

Thanks for your comments about the team which I will be pass on to them personally.
I am glad you are pleased with all aspects of your kitchen and yes we offer a German quality kitchen at a price competitive to the usual British suppliers.

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★★★★★

“Best Design Advice”

Written on: 23/01/2016 by 151Boyle (1 review written)

Great Showroom, very impressive products. We felt the kitchen designer at Sutton really knew about design and advised us on the best way to get maximum storage. Friendly service from all members of staff and not at all pushy. Made to feel very welcome and had all the time in the world for us, we never felt rushed. Great to be offered a drink also. … Read Full Review

By Kutchenhaus

Written on: 18/02/2016

Thanks for your feedback regarding the store staff and glad you were pleased with the service you received.
I will pass on your comments to the store

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★★★★★

“Best Design Advice”

Written on: 21/01/2016 by tcanddc (1 review written)

Great Showroom, very impressive products. We felt the kitchen designer at Sutton really knew about design and advised us on the best way to get maximum storage. Friendly service from all members of staff and not at all pushy. Made to feel very welcome and had all the time in the world for us, we never felt rushed. Great to be offered a drink also. … Read Full Review

By Kutchenhaus

Written on: 18/02/2016

Thanks for your feedback regarding the store staff and glad you were pleased with the service you received.
I will pass on your comments to the store.

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★★★★★

“Great kitchen, despite Kutchenhaus.”

Written on: 20/01/2016 by ianokbald17 (3 reviews written)

I'm glad to see Kutchenhaus have improved their methods of ordering a kitchen. When I purchased mine you had to do your own measurements, & then travel to one of their showrooms to complete the design etc, after having drawings e- mailed to you. Now I believe they have local reps to come & measure up etc, as I suggested was necessary at the time I ordered mine. The quality of the kitchens are excellent, & I'm still very pleased with mine, even after a few years. My kitchen was saved from… Read Full Review

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★★★★★

“Just what we were looking for”

Written on: 19/01/2016 by Petegm2 (2 reviews written)

We were recommended by our son who had one of these German kitchens fitted and that was good enough for us as I know that he and his wife are very particular and the fact it is German made was good enough for me. My wife and my self went to Sutton Coldfield branch as it is the nearest to we live which is in Hednesford Staffs.about 20 miles away so they had to be a bit special for us to keep traveling that far. As soon as we visited there showroom we knew that we would find our kitchen there as… Read Full Review

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★★★★★

“Kitchen installation - July 2015”

Written on: 11/01/2016 by lstokes (1 review written)

Dealing with Kutchenhaus was an excellent experience. The kitchen ended up exactly as designed. We had a small issue with an associated kitchen product but Kutchenhaus handled this with the supplier to our complete satisfaction. We are very happy with our new kitchen and have no hesitation in recommending them… Read Full Review

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★★★★★

“Fantastic kitchen, beautifully made!”

Written on: 07/01/2016 by Lizheath1 (1 review written)

I initially only went into kitchenhaus to bowse for ideas, all I knew was, I was after was a contemporary kitchen. I was really impressed by their showroom kitchens a liked the look of a couple. We had a budget in mind and didn't think we would get what we wanted for that budget but they had some offers on so I booked an appointment with the kitchen planner so we could get a better idea of what we could get for our money. The planner was great at helping us work out ways to keep some costs… Read Full Review

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★★★★★

“Thrilled with our dream kitchen!”

Written on: 07/01/2016 by AmandaC100 (1 review written)

My husband and I visited the Sutton Coldfield showroom and instantly fell in love with the first kitchen we saw. The showroom at Sutton is fantastic and knocks spots off the other showrooms in the area. The staff are friendly and helpful without being pushy and even our kids enjoyed the visit thanks to the mini cinema room. Out of the 3 quotes we had from kitchen companies Kutchenhaus were the most expensive but only slightly and we felt it was worth paying the extra because of the quality… Read Full Review

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★★★★★

“Exceptional Quality And Service”

Written on: 29/12/2015 by SRoberts72 (1 review written)

I was recommended by my friend, who has been fitting kitchens for nearly 30 years, to take a look at a Nobilia kitchen. I did some research and came across Kutchenhaus. Our nearest store was Sutton Coldfield so we popped along to have a look and were very impressed by the choice and quality of the Nobilia kitchen range. Whilst we were in the store we managed to have a chat with the kitchen designer, who planned us a kitchen there and then. Within 45 minutes we had a design on paper which was… Read Full Review

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★★★★★

“BEST KITCHEN EVER BOUGHT!”

Written on: 27/12/2015 by AmrekeKelley (1 review written)

We couldn't be more happy with our purchase. The kitchen was a fantastic buy - it is everything the Sutton Team at the Princess Alice Retail Park said it would be and more. The build quality was beyond our expectations with everything being delivered to us already put together - even the door handles were in place! And the kitchen itself is beautiful and it is clear to see that thought and care was put into every element of the design. We can't wait to start using it! So far we have had no… Read Full Review

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★★★☆☆

“Good Product”

Written on: 22/12/2015 by Qwrtyuiop (1 review written)

Kutchenhaus Sutton Coldfield were really helpful. The advisor in particular was extremely knowledgeable. Quality of the product is really good and much better than competition at a similar price point. A bit disappointed with the installation and finish. 

There are quite a few different stages and it didn't quite come together as planned. Not entirely Kutchenhaus' fault. I'd definitely use them again but I'd plan the install much better knowing what I know now. 

Just make sure you ask who is
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★★★★★

“Excellent quality and service”

Written on: 22/12/2015

Whilst in the process of building a new house, my husband and I first encountered Kutchenhaus at the grand Designs show in Birmingham. So with Sutton Coldfield being our nearest store, we paid them a visit. The designer was very knowledgable and made recommendations which wouldn't necessarily increase the cost. We placed the order but then our build was delayed but all the staff at the store were patient and it felt they were feeling our pain with us. Eventually we got to the point of… Read Full Review

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★★★★★

“New Kitchen”

Written on: 12/12/2015 by Trev864 (1 review written)

On the recommendation of a friend we visited the Sutton Coldfield showroom of Kutchenhaus and we are glad we did. We had been to several local kitchen retailers prior to this (including some well known national brands) and had left feeling disappointed. The staff at Kutchenhaus were a complete contrast to this. They could not do enough to help and their thorough knowledge of their products was clearly evident. The designer was superb and came up with an excellent plan for our kitchen. We were… Read Full Review

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★★★★★

“Excellent Service York”

Written on: 01/12/2015 by Ben2015 (1 review written)

We had our kitchen designed at York who was fantastic from design to delivery. All of the team at York could not have done any more to make the experience easy and hassle free. The kitchen was delivered in good time and although there was one cupboard which was slightly marked this was immediately replaced without any fuss. I cannot recommend him and his entire team highly enough as during the process we changed quite a few details. It has really made a huge impact on the renovation to our… Read Full Review

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★★★★☆

“fantastically patient”

Written on: 28/11/2015 by Tamara209 (1 review written)

We are quite fussy and when we are spending a lot of money we want what we want! Well we got it. The staff could not have been more patient, we were sceptical about having to hand over a lot of money before we actually got the kitchen but it was fine- everything arrived when it should have and the fitter ,was lovely. he check with us and really fitted in with our work schedule. I have never paid for a posh kitchen before but it was well worth the money. The only reason we gave 4 stars is… Read Full Review

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★★★★★

“Friend and professional service!”

Written on: 24/11/2015 by 428O'Rourke (1 review written)

After having searched just about every kitchen showroom in the West Midlands we finally settled on buying a Kutchenhaus kitchen. The staff were extremely helpful and ensured that we were listened to when considering the design but also guided us as to what would and wouldn't work. Our kitchen hasn't yet been fitted so I hope the fitting service is as good as our experience so far!… Read Full Review

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